靠近埃武拉Serviços de Ação Social da Universidade de Évora的飯店

第二次訪問這家酒店。第一次住在修道院的客房豪華套房,有一個大露台,享有該地區的壯觀景色。如果可以,我們會再次預訂。豪華設計室也很好,很舒服。工作人員都非常友好,樂於助人,效率高。在Divinus餐廳的晚餐和我們第一次訪問時一樣愉快,自助早餐也是如此。燈光和色彩計劃在本來可以作爲寒冷的休息區出現的地方營造了一種柔軟的乾淨氛圍。建議參觀教堂 - 修復得很漂亮。

We had spent 3 nights at this Hilton and we got a top rate service, starting from the reception, with Moises, Raquel, Davide, the room services are excellent, as the different restaurants, where I remember just Celso, Diogo, Paolo. The breakfast display is amazing. The rooms large with excellent beds, plus free cover parking for gold members. If in Evora don’t look around this is the place.

首先好。大多數工作人員都很好。酒吧和餐廳區很愉快,泳池區也是如此。淋浴的水壓很好。但是,這不符合4星級標準。房間陳舊。門不太合適,有縫隙,很多年酒店洗澡時第一次看到浴簾,電視是很小的免費立式電視,有露台但只有一把椅子。在客房服務結束後的第二天,我們遇到了有污漬的浴巾,我們把它們帶回客房服務室,但那裏沒有人,所以我們用未染色的交換了它們。當然在任何級別的酒店中都不可接受。餐廳不錯,食物也不錯,但只有自助餐。早餐極其吵,因爲酒店迎合教練聚會和會議。早餐食物沒什麼大不了的,但還可以。游泳池區很好,但儘管游泳池酒吧區有工作人員,但你必須乾洗和穿好衣服才能進入酒店獲得食物和飲料,對於一家所謂的四星級酒店來說不是很棒。游泳池裏也滿是飛螞蟻,/第一天蚊子,雖然第二天少了幾隻。

The hotel is in a good location, is modern, elegant, clean and well-maintained. Staff were very friendly. The room and bed was very comfortable and inviting. One thing that would have been helpful, would have been driving instructions. Either that, or a pickup from the front desk when I called several times for help. Evora is full of narrow, winding and one-way roads, and the GPS route was unadvisable (it wasn't obvious that our vehicle would have had enough clearance to navigate the extremely narrow lane that GPS sent us on) so we ended up asking lots of people for driving instructions. I suppose that's part of the charm of the place but after a long drive to get there ...

we only stayed there for one night since that's how long we stayed in Evora. this hotel is a quaint boutique hotel, close to everything in town! I'm also so impressed by its massive wooden doors. beautiful hotel, beautiful town! will go back to stay there if we visit Evora again

This hotel is amazing! The rooms are spacious and very clean, the restaurant is great, there is an indoor pool, a sauna and a gym and the outside areas are also great. You don’t need to leave the premises. What makes this a five star rating: twice a day the rooms are provided with water. At the end of the day they will bring biscuits by, the restaurant is open all day (great when traveling with kids) - also for room- and pool-service. There are many activities for kids and they provide the cutest little presents for babies by arrival. They just have much attention for detail and really make an effort to make your stay pleasant! Make sure you don’t mind kids, since there are many of them ;)

我喜歡的:1.當我第一次走進...我的印象是‘哇’。一個光滑的現代大堂和開放的概念餐廳真的使這個地方看起來很棒。2.雖然我沒有使用游泳池。有很多選擇。我認爲有4個游泳池,它們看起來都很好。3.我參加Globus之旅的酒店餐廳的晚餐是我能夠在北美得到的同一種餐。我通常想嘗試當地的菜餚。但是,自助餐有很多選擇,非常愉快的體驗。第二天的早餐也有很多品種。房間乾淨,現代,有什麼可以改進/不喜歡的:1。這家酒店的入住需要很多工作,特別是處理巴士旅遊時。但是,我認爲他們的很多業務都是巴士旅遊,因爲我注意到一個很大的停車場,旁邊有幾輛巴士。我們走進房間,發現沒有兩張雙牀。這是與Globus的溝通問題,在問題發生後與我們的導遊進行了交談。我們打電話給接待處,告訴他們情況。我們要求有人來房間,因爲回到接待處似乎要走很長的路。大約10分鐘後,有人從接待處到達,並把我們送到新房間。我們不太興奮,因爲電梯下來時,它正對着我們經過的“熱牆”。新房間的景色也比第一個俯游泳池的更糟糕。我們特意問接待員,要確定行李是否送到新房間,她告訴我們不用擔心,但有時需要一點時間。我們等了40多分鐘,然後想着–可能他們把我們的行李送到老房間了,我回去了,沒有,我們打電話接待,最後在辦理完入住後一個多小時才拿到行李。這次,因爲是同一個接待員說要送到新房間,所以有點道歉,她承認她忘了,我們尊重她的誠實。最初,她帶我們到新房間時似乎很生氣,似乎只關心我們是否用過舊房間的洗手間。當我們遇到旅遊團的人並告訴他們情況時,他們說一個小後屋有一大堆行李,但還沒送到。這種缺乏組織和效率的情況使我們的假期減少了一小時。酒店前面是玻璃,看起來很現代。但是當你經過酒店前面的走廊,面對街道,而後面面對泳池–溫度太熱了,很明顯。我想酒店試圖增加一些牆來阻擋熱浪,但是這還不夠,走廊裏需要更多的空調,才能保持這個地方的溫度。

Not a great start but did get better through the 4 days. Our arrival was frosty, especially madame manager who couldn’t crack a smile for her customers. Next it’s a 4 star hotel that wanted payment for the room upfront. Then they didn’t accept Amex and finally, laundry service was suspended but they could give us the details of do it yourself launderettes in the town. Not a good start to our expensive stay. That said we had a very nice bungalow, well maintained and a nice cool retreat from the blistering summer heat. Great shower pressure, comfortable beds. All the important things for a vacation. The weird process of having to book specific times for breakfast and dinner didn’t make much sense, especially since there were never more than 4 tables occupied for the times we were there. Could be a process still in place from the pandemic. The jewel was the roof pool and solarium. A lovely place to chill after tourism. The staff we engaged with were very nice and helpful. It’s a shame our initial experience was tainted by management and some obscure policies you’d not expect for a hotel with 4 stars.