We stayed here for one night & the hotel was great, our room was great & the food excellent. But on arrival the lady on reception was cold & verging on rude on our arrival & checkout. All the other staff we encountered were excellent, very professional & very friendly, I have no idea out of all those lovely staff you would put somebody so unfriendly on reception, as we know first impressions count. Our room was very nice with views over the gardens, the bar & restaurant lovely, the food we had was excellent too & we would definitely go back again & hope we don’t encounter the same lady on reception. Again thank you to the other staff there for excellent professional service
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