尤金斯普林菲爾德Residence Inn 飯店(Residence Inn Eugene Springfield)

I checked in yesterday for four night stay. This place's and service is like motel 6. This place isn't worth the price I paid ($1800). There was no light in the bathroom and no soap in the dispenser, no guest coffee. There was lot of disturbance coming from top floor(3rd) at 1am, and after calling front desk nothing was changed. Today, I requested to change my room and front desk don't even know what time room will be available. I didn't expect this kind of service from Marriott. Be careful before staying here.

I usually stay at the La Quinta on the North Bank, but it was sold out on my date so gave Residence Inn a try. The room was very nicely laid out, but when we got in the bed there was at least a 2 to 4 inch depression to the center of the bed so that sleeping on either side was very uncomfortable. I challenge any Marriott executive or hotel manager from any of the chains try to sleep in that bed. I suggest that room 142 be taken off the rental market until you replace that bed.

Hotel appears to be occupied by long term residents. One of them angrily knocked on our door at night right after we arrived complaining we were making noise, shouting wildly, while I was alone in the room with my children. It was extremely frightening and when I mentioned it to hotel staff they didn’t seem to care.

I stayed at this hotel for nearly four months due to a flood in my home. Colleen and her staff went above and beyond to make me feel welcome and lower my stress load by helping me with whatever needed to be done. They greeted me everyday when I came back to the hotel from work. I was going through a stressful situation and they were so kind to me each day. Best staff in a hotel I've ever seen. The rooms were terrific and had a nice kitchen and a wonderful bed. I would recommend this hotel to anyone traveling to Eugene or even locals like me that need a hotel as well.

Graciously received a complimentary upgrade to a 2-Queen suite which gave our mentally/emotionally challenged daughter a bedroom to herself. As well, hotel service was top-notch and accommodating. An exceptionally well-managed property, which we will stay at every opportunity we have have to do so.

Residence inn know how to make you feel at home with in room kitchen facilities and comfortable beds

Always a comfortable stay! Staff are amazing, beds are comfortable, water is hot and.rooms are spacious and clean.

Great layouts to the King suites. Work, kitchen, sleep, each with their own area. Very efficient and comfy.

Very nicely appointed rooms, unique open layout. Clean, new and comfortable. Highly recommend.