I would never consider booking this hotel. My husband had booked it almost a year ago for a competition he had in Ennis. It was confirmed and on Tuesday he set off on the 5 hour trip to stay in the hotel. When he got there he was advised there was no rooms for him as the hotel was full ofUkraine people. When he asked to see a manager they advised him that an email had been sent to him 4 days before the stay was planned and it had been in the the spam email box. Because of this International competition there was absolutely nowhere nearby for him to stay with the result in having to go to Shannon and pay for a hotel at a very high price. This hotel had absolutely no loyalty to customers who had booked with them and they should have notified customers months ago that they could not honour the booking so that alternative accommodation could have been booked. An absolute sham!!!
翻譯
訪客用戶
2022 年 2 月 10 日
Absolutely filthy, rooms dirty. Located in a housing estate and back of a mechanics. Realised within minutes we were sharing a hotel with people who were made permanent residents as they were ********** and homeless. Left early. Staff were as friendly as they could be and understood our frustrations