英格堡H+水療飯店的評論

住宿方回覆: Dear Guest,Thank you for taking the time to share your impressions. We are delighted to hear that you enjoyed the hotel's location, breakfast, dinner, and our attentive staff.We also appreciate your feedback regarding the air conditioning and are pleased that you were still able to enjoy the comfortable warmth in the bathroom, as well as our swimming pool and sauna.We would be very happy to welcome you back again soon!Best regards,Your H+ Hotels TeamSergej Rosenberg – Online Reputation Manager

住宿方回覆: Dear Guest,Thank you very much for your fantastic review! We are delighted to hear that you enjoyed your stay with us and that our spa and comprehensive service met your expectations.We look forward to welcoming you back soon.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

住宿方回覆: Dear Guest,Thank you very much for your positive review! We are delighted that you enjoyed the view and your stay with us.We hope to welcome you back soon.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

住宿方回覆: 尊敬的Sachin，感謝您抽出寶貴時間評價您的入住體驗。我們很高興您對我們酒店的清潔度和位置表示讚賞。我們認為您將我們酒店的整體水平與三星級酒店進行比較，這非常寶貴。我們非常歡迎您再次光臨－也許下次您光臨時，我們能讓您完全信服。此致，您的H-Hotels團隊 Sergej Rosenberg – 線上聲譽經理

住宿方回覆: 尊敬的賓客，感謝您抽出寶貴時間與我們分享您的入住體驗。我們很高興您整體而言入住愉快。關於提前入住，如果我們在這次情況下的溝通顯得粗魯，我們深感抱歉；這顯然不符合我們的待客之道。由於我們的客房只有在徹底清潔後才能入住，因此提前入住通常需要額外收費。然而，我們理解這次情況對您來說並不理想，並將與我們的團隊進行內部溝通，以確保我們在未來能夠更妥善地處理此事。我們期待下次再次歡迎您。此致，H-Hotels 團隊 Sergej Rosenberg – 線上聲譽經理

住宿方回覆: 尊敬的客人，感謝您抽空分享您最近入住我們飯店的回饋。我們很高興我們的設施和服務滿足了您的期望，並且您在我們酒店的住宿非常愉快。我們希望您能盡快再次光臨。此致，您的 H-Hotels 團隊 Sergej Rosenberg - 線上聲譽經理

住宿方回覆: Dear Wayne, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in the H+ Hotel & SPA Engelberg. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

住宿方回覆: Dear Guest,thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We are sorry for the inconvenience, which occurred during your stay. You may be certain that we take care of our guest’s needs. It would be great if we could get the chance to convince you of our service.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager

住宿方回覆: Dear Siu Lun, Thank you for your excellent review and feedback. We are delighted that you appreciate the service and location of our hotel. We regret that the bath shampoo was sometimes not refilled and will correct this internally to make your next stay even more pleasant.Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

住宿方回覆: 親愛的客人，非常感謝您選擇我們的酒店，並與我們和我們未來的客人分享您的印象。客人的回饋對於我們改善服務非常有幫助。我們希望很快再次歡迎您的到來。來自恩格爾貝格的問候。謹致問候，您的 H-Hotels 團隊 Sergej Rosenberg - 線上聲譽經理

住宿方回覆: 尊敬的Ali，感謝您對我們住宿體驗的回饋。我們很抱歉，您抵達時浴室沒有提供洗髮精和沐浴露；這本來就應該從一開始就提供。我們也感謝您對客房內咖啡機的評價，我們將在未來改進，以便更好地滿足客人的期望。希望您下次入住時，我們能再次給您留下深刻的印象。此致，H-Hotels團隊 Sergej Rosenberg – 線上聲譽經理

住宿方回覆: Dear guest,How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey.Best regards, Your H-Hotels team,Christina Dinklage - Online Reputation Manager

住宿方回覆: Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the H+ Hotel & SPA Engelberg!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager