愛妮島阿哈娜度假村(Ahana Resort El Nido)

L'hôtel est super si vous compter ne pas bouger de l'hotel sinon il est tres difficile d'accès. Le seul moyen dy accès est en 4×4 car la montée est très raide. L'hôtel propose des navettes payante depuis L'hôtel vers tout les centres d intérêts d'el nido mais c'est excessivement cher. Les tricycle peuvent vous déposez en bas (compter 10 mn de monter raide) La nourriture est délicieuse sur place. Un peu radin sur le petit dej mais ils se sont rattraper le 2nd jour. L'hôtel est propre et la vue est à couper le souffle. Attention aucune chambre n'a de vue sur la piscine contrairement aux photos. Rapport qualité prix top à el nido sauf pour le transport

Nous avons séjourné dans cet hôtel pour 4 nuits, l’hôtel est très excentré, si vous voulez vous rendre à El Nido vous aurez bien 20/25 mins en scooter, l’hôtel propose également de vous y conduire mais moyennent 1800php !! Tout est plus cher dans cet hôtel, les boissons, le restaurant, même la bouteille d’eau est payante à table alors que les restaurants vous servent de l’eau potable à volonté !! L’accès à l’hôtel est catastrophique, (grande montée en terre et pierres) si vous louer un scooter vous avez intérêt à être bon conducteur !! L’hôtel est doté d’une belle vue, la chambre est spacieuse et la literie confortable mais rien pour suspendre vos affaires.. il ne faut pas non plus être trop regardant sur la propreté du lavabo, Pour le réseau wifi vous oublier si vous êtes pas dans la hall de l’hôtel !! Pour notre départ, on nous demande notre choix du petit déjeuner qui devait être prêt pour 7h… résultat petit dej qui est servi à 7h20 et départ à 7h30 !! Nous sommes très déçus, les photos sont très belles sur booking mais un manque d’honnêteté par rapport à sa situation !!!

Pick up/Welcome : 10/10 Amazing service. Driver knows how to maintain the car and handle it. Professional driving service by all aspects, through all of our staying in hotel. Rooms: 10/10. Clean, well maintained and giving all the sense of a tropical design and have also an amazing bathroom. Even the terrace has direct access to a private mini garden. Daily make up room service. Restaurant: 10/10 The chef knows what is doing! Awesome food and very very tasty! Its pitty for not staying longer to try all the choices of the menu! The waiters providing amazing professional service in their every interaction and you don't want to dine outside of restaurant! Bar: 10/10 Their cocktails very well exexuted and plenty of alcohol choices for keep you company on this amazing pool with AWESOME view! Reception: 10/10. Awesome information service, immediate assistance 24/24 and always providing solutions for eash of your request. Hotel concered or not. You have a feeling that you have friends ready to assist you on this foreign place. Facilities: 10/10 . Its a resort that goes way above expectations. The people that working love their job and you can easily understand that from the quality of their services. Of course some electricity cut off because of the generator maintainance (the resort is on the mountain in a self providing electricity plan probably) is completely understandable. But again only in rooms this is happening from 10am-3pm. Who is in their room anyway on these hours in El Nido??! The road to hotel is under construction but they offer pickup and drop off daily with their vehicle. Nothing to worry about that also! Overall experience: 10/10. I highly recommend staying there if you visit el nido!!

firstly I’ll begin by letting you know how disappointed we are in this reservation. many of the hotel facilities that were listed in the booking were not present upon check in and were completely inaccessible. Firstly and most importantly the location of this hotel is over 25 minutes from the city centre, with accessibility to the hotel impossible via a tricycle or a normal car. a 4x4 needs to be hired with a charge of PHP800 to and from the city centre. No running power from 11am to 2pm. Upon arrival we were greeted with a very steep unfinished hill that is broken and not kept well. there is no safe in the room to store valuables or passports, no fridge to keep water and other amenities cool. At all other hotels we were offered complementary water to drink in the room or use in the kettle, but this hotel only offered 2 bottles of water a day with a charge of 80php per bottle of water with a 10% service charge on top of that 80php. No iron, the internet is shocking, when it does work it takes almost 10 minutes to load a page. the food choices here are very minimal, breakfast is dismal, with breakfast charged over $20 a person per day. we booked breakfast to find out that their choices are 2 fried eggs with some salad on the side. The shower pressure is ridiculous with dismal water temperature. you’d be lucky to get a warm shower after being out all day. there is no gym, the telephone in the room doesn’t work. There is no minibar or fans in the room. we were only given 2 body towels to use with any requested towels taking hours to be brought to the room. the bathroom floor is very unhygienic, we used slippers in the shower. there is no clothes racks or hooks to hang up clothes leaving us with no option but to hanging them on existing furniture. no dining room table or any types of streaming services on the tv’s. We’ve had a seperate incident today where our room door doesn’t unlock from the inside, with no access outside, a phone that doesn’t work and internet that doesn’t connect we were stuck in the room for over 20 minutes before our banging got somebodies attention in the next room who then alerted the reception. My wife had a panic attack in this process and our stay has been dismal upon dismal.. I’ve had enough of this place we booked a total of 12 night of accomodation and left 2 days into our stay.

We had the most incredible stay at Ahana, and would come back again in a heartbeat. All the staff were so incredibly welcoming and helpful throughout our stay - especially Niel - nothing was too much hassle. Ahana has been built so beautifully with great attention to detail; it feels like a little paradise with its gorgeous views, greenery, infinity pool, bar, and stunning rooms and bathrooms, and solid Wi-Fi. We had the best sleep at Ahana too with the coziest beds you just sink into. So relaxing. And the food!! SO delicious. We woke up every morning looking forward to our french toast and smoothies :) Getting there was no problem at all - they reached out to us to find out what time we need picking up (complementary) and also going back to the airport. This was a huge help as it was in a proper truck rather than a tricycle which is the only other way of getting around El Nido (other than by moped), which would not have been ideal with our luggage. I understand that the track to the resort may not be ideal for those who struggle to walk up the stairs with ease day-to-day. But if you can do that then you can get up the hill. We found it really easy to get to the main town of El Nido by arranging tricycles to pick us up and drop us off at the base of the hill whenever we needed - Ahana are also kind enough to take you up and down the hill free of charge if you cannot do the walk yourself. Although the resort isn’t in the centre of town, the pay-off for the peace, views and gorgeous apartments is more than worth it and makes the resort so luxurious. Again, we didn’t have any problems anyway with the location and by arranging tricycles we were free to do all the amazing activities El Nido has to offer and stay out as late as we wanted. The only con I can give Ahana is the bunnies out the front. They are not cared for properly at all given the teeny tiny size of their cage and absolutely nothing to stimulate them. I can’t imagine the suffering they are feeling. Sadly this is something more people need educating on. Ahana, please do feel free to reach out to me personally if you would like some help understanding what is best for bunnies so positive changes can be made - I am more than happy to help :) Thank you for the most magical stay that we will never forget - we really hope to come back again in the future!

DONT STAY HERE !! Worst place I have ever stayed at . No hot water for 4 days and then they finally moved me . To get drinking water took up to 30 mins and one day they ran out so I had to purchase their expensive water . They hardly answer the phone to get picked up and believe me it’s a long way up a steep dusty and hot hill . No curtain at front door so everyone can see u in bed . Air con is poor and it took them 2 days to get me a fan . Internet continues to drop out . I spoke to Marrianne the manager and for all that I had to put up with she offered me one free meal . If you think this is untrue read everyone’s reviews, they all sound the same cause it’s true

I often shrug off some bad reviews thinking it can't be that bad, but genuinely this hotel is the worsts I have experienced and feels like a complete tourist trap. Having travelled extensively across SE Asia & Asia as a whole staying in a range of places from budget hostels to luxury hotels, nothing has been so disappointing as this. Main Issues: Location: It's badly located on top of a hill around 25 mins from El Nido town, the area is a building site with nothing else around. Taxis, TukTuks etc. won't go up the hill so you will likely have to walk up at some point. This is essentially a 10-15min Uphill walk on a rocky path. They state 5min somewhere which is hugely unrealistic, it's a 10-15 min uphill trek. Instead of running complimentary shuttles to El Nido Town, they capatilise on the fact you are stuck by charging you 10x the local taxi rate to use their 4x4, they also have only one which you will be competing for with other guests and I had to wait 3 hours to be picked up when using it. The round trip cost to El Nido Town is 30 USD (Should be 3 USD in a tuktuk) Given you are on a hill with nothing else around, you will likely be forced to use this service. Facilities: The hotel itself has a small pool, restaurant and 5 rooms. You may think on the images it looks nice, this is completely superficial and you quickly find out it is tired and impractical. The restaurant is open and has no aircon, the food is expensive and of poor quality compared to El Nido Town, you also aren't allowed to bring food or drink from outside and again given the poor location will be forced to eat there. No fridge, dirty rooms, ant infested and mouldy. Staff were rude and unhelpful, rooms had no curtains so you can see the bed from outside, and the bathroom had a seethrough netting with staff lingering outside. Also even when no one is in the hotel they blast music from the bar (mostly the same loop of cheesy EDM) with disproportionately loud sub which was really loud in the room played from like 8A.M to around 10/11PM nice little cherry on top of the roasting hot room. Not an issue given the room was so hot but they didn't have hot water in our room ( or anyone else's there at the time ) not sure why you'd want a cold bath but that's all you'll get. Genuinely don't believe anyone could be happy staying here, Philippines hotels generally aren't the best value but this takes it to a whole new level

The property itself is beautiful with a beautiful scenic view. The biggest downfall is that it sits off an unpaved dirt road with a very steep hill. We had to walk up this hill every night in the pitch dark. The property is about 25 minutes from El Nido.

Since the first day we got there, they say that they provide an airport shuttle, which upon arrival there was none and no way of reaching them through the contact information they provided on *******. We had to wait and find a taxi car because I couldn’t go on the Tuk Tuk trycicle since I am pregnant and we had lots of luggage with us. We paid the expensive taxi to get us to Ahana. Once we find the resort, it is steep up the hill which was super scary to go up in a little car. The hill was so steep and the road was not done. Definitely needed a 4x4 car which we did not have, so it felt as if we were about to fall off the cliff. We had to get out of the car in the middle of the road because it was so scary. Then once checking in with the resort, we sure asked for a refund because we did not want to stay there since the road was so scary to even go anywhere to explore, so we felt like we had to be stuck in that hotel. And they wouldn’t give our refund so we had to stay. Our only source for food the first day we got there was at the hotel. We only ate at the hotel the whole day, lunch and dinner and then breakfast the next morning, which they tried to charge us for breakfast when it was supposed to be complimentary. As soon as I had the breakfast, I felt sick & got food poising and that was the day we left on our tour. I couldn’t get out of the restroom took some medicine for that then couldn’t stop throwing up. Mind u I am pregnant and I haven’t thrown up the whole 4 months...