拉綽扎飯店(Hotel La Choza)

NOS ENTREGARON LA HABITACIÓN SIN LIMPIAR, TUVIMOS QUE PEDIR QUE LIMPIARAN EL BAÑO Y EL PISO. ASÍ COMO CAMBIAR LA SOBRECAMA QUE ESTABA QUEMADA POR CIGARRO. LA UBICACIÓN ES MUY BUENA Y HAY BUENA ATENCIÓN Y SERVICIO. LA HABITACIÓN ES MUY GRANDE Y MUY AGRADABLE Y ACOGEDORA

Upon arrival and dealing with the **** at the front desk, he set the tone for the rest of our stay. Even our tour guide noticed it. His behavior was of someone that didn’t want to be bothered with any guest. Not a smile, or “enjoy your stay”. When inquiring about getting a 3rd towel and bottle of water for a triple occupancy he said they only offer 2 bottles per room despite paying for 3 people. How petty and cheap. The hotel also does not have an elevator and the beds and linens are thread bare. I don’t understand why they would put such a miserable person at the front desk. When I complained to what appeared to be a more mature man he apologized and indicated they’ve had complaints about him in the past. Obviously, he’s a **** with an attitude. In such a small town I can only think he’s burned his bridges with any romantic prospect by having such a miserable demeanor. Do yourself a favor, stay in another hotel where you’ll be made to feel welcome. By the way, the hotel looks better in the pictures than in person.