愛丁堡鄧達斯城堡附近住宿

Very good happy Staff are very nice

這個價格的房間相對於來説算是還可以，沒有太差，也不算好，住宿要求如果比較高的話建議多考慮再預訂，他們家的早餐自助式但是某些食物口感有待加強～離它比較近的位置有一個聖瑪麗教堂，建築外形還是蠻吸引人的

我們在辦理入住手續時受到酒店工作人員的熱烈歡迎，並在酒店酒吧收到了一張生日賀卡，上麪有免費蛋糕送給我10歲的兒子，這真是一個驚喜。酒店擁有所有必要的便利設施，地理位置優越，距市中心不遠，距Haymakret火車站3分鐘路程，如果您想乘火車去愛丁堡外一日游，這將非常方便。好的咖啡館和小酒吧，周圍的餐館。

位置略偏。早餐的雞蛋竟然不好吃，這應該屬於最基本的菜品了吧。入住的時候給了我們一間一樓最偏遠的房間，拖着行李走了好遠，一進門就聽到持續不斷的噪音，像是某種機器運行的聲音。糾結了一會兒，實在忍不了，畢竟要在這裏住兩晚，於是又拖着行李回到前台，要求換個安靜的房間。用我們蹩腳的英文跟前台溝通了半天，前台又去請示manager，反覆跟我們確認有沒有動房間裏的東西，最後終於給我們換了四樓電梯對面的房間，果然討厭的噪音消失了，好在電梯也沒有聲音傳進房間。床和馬桶都好高啊，坐在上面腳不着地，歐洲人都這麼高的嘛😂

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

位置離火車站有點遠，走路要走十多分鐘，到中心位置亦然，但安全安靜，酒店必須刷卡才能上樓，床有些小，房間還好，衞生間，浴室，洗漱三分離，並且比較智能化，房屋燈會在你睡着後忘了關燈的情況下自動熄滅，起來又自動開啟，唯一的兩個問題一是沒有電熱水壺，二是走廊羊油味太大。

嗯,多麼令人愉快和樂於助人的接待人員,事實上所有工作人員都很開心,享受這份工作!很高興看到。一晚的停留,但酒店很酷時尚,現代。一塵不染的乾淨,安靜的房間在舒適的大牀上睡了一個很棒的夜晚。淋浴,季風風格,洗去夢想,然後去吃一頓體面的早餐(香腸有點平淡)。地下游泳和水療看起來很棒,酒吧很棒,有古怪的游泳池提示座位。停車場很緊,只有15個槽,所以不容易。除此之外,我會回來的。

我以前從未住過宿舍,更別說在改建爲一間以前的監獄裏了!除了花招之外,如果你正在愛丁堡旅遊,無論預算是否合理,法院是一個很棒的住宿地點:靠近聖賈爾斯大教堂(城市之旅似乎從那裏開始),超級友好的工作人員和令人驚訝的乾淨設施(第一次在旅館裏體驗,所以我不知道怎麼期待)。肯定會推薦!

Our room was spotlessly clean, spacious and well equipped. Javi on reception was wonderful he was so friendly and helpful nothing was any trouble, it was great to see his friendly face during our stay. The free coffee, tea, hot chocolate was a bonus as was the croissant in the morning. Fantastic location right in the heart of the St. James's Quarter and on the top of a brand new shopping mall with every shop you can think of at your feet as well as lots of places to eat too. Would definitely recommend & stay here again - thank you Javi & team.

剛從與家人度過的美好周末假期回來，在愛丁堡的索爾茲伯裏綠色酒店（Salisbury Green Hotel）。奇妙的房間，非常舒適的床和所有您想要的設施。早餐真的很棒，有多種選擇，包括煮熟的和歐陸式的以及酸奶，穀物和新鮮水果。 結帳后，我們裝載了汽車，然後發現汽車無法啟動。一個美好的周末令人沮喪的結局。我們致電了RAC故障恢復服務，並告知他們可能需要2-3小時才能參加。我們回到了酒店，並向酒店接待人員說明了情況。我想特別提到一位工作人員。他的名字叫Mikolaj（來自波蘭），他竭盡全力為我們提供幫助。他說他的車上有一些跳繩，然後出來到停車場，試圖為我們跳車。他幫助將我們的汽車推到位，並試圖用他的跳繩起步。遺憾的是，儘管他付出了很多努力，但是一切仍未開始，最終RAC參加了會議並設法為汽車電池充電，以幫助我們前進。 您所有的接待人員都很棒，但是我們衹想特別向Mikolaj特別感謝，他展示了如此出色的客戶服務。他是如此友善和關懷。他是您酒店的絕對功勞！再次感謝Mikolaj！