Oakwood Hotel & Apartments Taman Mini Jakarta的評論

住宿方回覆: Dear Mr Cheung Wai,Warmest greetings from Oakwood Hotel & Apartments Taman Mini Jakarta.Thank you for choosing our hotel as your place to stay, and we truly appreciate the time you’ve taken to share your review. We are delighted to know that you enjoyed the quality of our breakfast.At the same time, we sincerely apologize for the inconveniences you encountered during your stay, particularly regarding the ants in the bathroom, the broken bricks in the shower cubicle, and the hair dryer that did not meet your expectations. Please rest assured that your valuable feedback has been shared with our respective departments, and immediate actions are being taken to improve these areas.Your comments are a great motivation for us, and receiving such encouraging feedback truly inspires our entire team to continue delivering the best service wholeheartedly.We hope that the comfort of our rooms, the friendliness of our staff, and the tranquil surroundings of our property will leave a better impression on you during your next visit.We also hope you will continue to enjoy our facilities and feel right at home — in line with our philosophy, “HOME+BEYOND.”Once again, we sincerely thank you for your appreciation as well as constructive feedback. We truly look forward to welcoming you back in the near future. Please do not hesitate to contact us should there be anything we can assist you with to make your next stay even more enjoyable.Best regardsCandraGeneral Manager

住宿方回覆: Dear Guest Salam hangat dari Oakwood Hotel & Apartments Taman Mini JakartaTerima kasih telah memilih hotel kami sebagai pilihan akomodasi anda, terlebih disaat anda meluangkan waktu untuk berbagi pengalaman menginap anda bersama kami.Kami sangat senang menerima ulasan dari anda, dan tentunya kami juga merasa sangat senang mengetahui anda merasa nyaman menginap Bersama kami dan mendapatkan pelayanan yang prima dari Team kami.Kami juga berterima kasih atas masukan anda yang sangat berharga terkait dengan fasilitas kamar, dan kami dapat menyarankan anda untuk dapat memilih dan merasakan fasilitas di kamar Deluxe Suite kami dimana kamar tersebut memiliki fasilitas yang lebih seperti kulkas dan juga hair dryer seperti yang anda sebutkan.Kami berharap Anda menikmati fasilitas lain yang kami sediakan, dan menikmati lingkungan hijau yang membuat Anda merasa nyaman seperti di rumah sendiri dimana itu sesuai dengan konsep Oakwood "HOME+BEYOND".Sekali lagi terima kasih banyak atas pengalaman Anda yang berharga. Kami menantikan kunjungan Anda yang akan datang, dalam waktu dekat. Harap beri tahu saya bila saya bisa membantu Anda lebih lanjut agar masa menginap Anda mendatang lebih menyenangkanHormat kamiCandraGeneral Manager

住宿方回覆: Tamu yang Terhormat,Salam hangat dari Oakwood Hotel & Apartments Taman Mini Jakarta.Terima kasih telah memilih hotel kami sebagai tempat menginap, serta meluangkan waktu untuk membagikan ulasan yang sangat berharga. Kami senang mengetahui bahwa Anda menikmati lokasi hotel kami, kebersihan area publik, fasilitas yang nyaman, serta pelayanan hangat dari tim resepsionis kami. Pengakuan positif Anda sangat berarti bagi kami.Pada saat yang sama, kami mohon maaf atas ketidaknyamanan yang Anda alami terkait kebersihan toilet di kamar Anda. Masukan ini sudah kami teruskan kepada tim housekeeping untuk memastikan pemeriksaan yang lebih menyeluruh serta peningkatan kualitas secara segera.Kami juga mencatat masukan Anda mengenai layanan bellboy di malam hari. Walaupun tim front office kami selalu berusaha untuk siap membantu, kami sangat menghargai pengertian Anda dan komentar positif terhadap upaya mereka.Kami juga berharap Anda akan terus menikmati fasilitas kami dan merasa seperti di rumah sendiri — sejalan dengan filosofi kami, “HOME+BEYOND.”Sekali lagi, kami dengan tulus mengucapkan terima kasih atas apresiasi serta masukan konstruktif Anda. Kami sangat menantikan untuk dapat menyambut Anda kembali di masa mendatang. Jangan ragu untuk menghubungi kami apabila ada hal yang dapat kami bantu untuk membuat pengalaman menginap berikutnya semakin menyenangkan.Hormat kamiCandraGeneral Manager

住宿方回覆: Dear Sir/Madam,Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta.Thank you for choosing our hotel as your place to stay, and we truly appreciate the time you took to share your feedback. It is always encouraging to hear that our guests had a generally pleasant stay with us.We’re glad to know that you enjoyed our facilities, particularly the swimming pool, café, and lobby area — your kind words truly motivate our team to continue providing the best service possible.At the same time, we sincerely apologize for the shortcomings you experienced in the room, such as the limited balcony seating and the absence of a minibar. Your feedback is very valuable to us, and we will certainly take it into consideration as we continue to improve the quality and comfort of our accommodations.Once again, thank you for your helpful input. We hope to welcome you back again soon, and please don’t hesitate to contact us should you need any assistance for your future stays.Best regardsCandraGeneral Manager

住宿方回覆: Dear Suk Man Nicole,Warm greetings from Oakwood Hotel & Apartments Taman Mini Jakarta.Thank you for taking the time to share your wonderful review. We are delighted to know that you enjoyed our first-class environment, convenient location, and well-equipped rooms, which made your stay comfortable whether for business or leisure.We are also pleased that you appreciated the peaceful surroundings, cleanliness of our rooms, and the safety and convenience of our facilities. Your kind words are a great motivation for our team to continue delivering the best service possible.We truly look forward to welcoming you back in the near future and to offering you another memorable stay — your “Home and Beyond.”Best regardsCandraGeneral Manager

住宿方回覆: Dear Ibu Detia Rachmanudin,Salam hangat dari Oakwood Hotel & Apartments Taman Mini JakartaTerima kasih telah memilih hotel kami sebagai pilihan akomodasi anda, Kami sangat berterima kasih karena Anda telah meluangkan waktu untuk bisa memberikan feedback yang sangat berharga bagi kami.Kami meminta maaf atas ketidaknyamanan yang terjadi semasa Anda menginap terkait fasilitas yang ada di dalam kamar, tentunya hal ini merupakan tinjaun yang akan menjadi focus utama bagi kami untuk segera melengkapi fasilitas tersebut sehingga kedepannya fasilitas tersebut sudah tersedia.Sekali lagi terima kasih banyak atas masukan Anda yang berharga. Kami menantikan kunjungan Anda yang akan datang, dalam waktu dekat. Harap beri tahu saya bila saya bisa membantu Anda lebih lanjut agar masa menginap Anda mendatang lebih menyenangkanSalam Hangat,CandraGeneral Manager

住宿方回覆: Dear Ms ElisSalam hangat dari Oakwood Hotel & Apartments Taman Mini JakartaTerima kasih telah memilih hotel kami sebagai pilihan akomodasi anda, terlebih disaat anda meluangkan waktu untuk berbagi pengalaman menginap anda bersama kamiLokasi hotel yang sejuk, pilihan makanan yang bervariasi dengan rasa yang enak serta keramahan dari para staff adalah hal yang senantiasa kami tawarkan untuk membuat para tamu kami merasa lebih berkesan, dan kami sangat senang bahwa hal tersebut pun dapat memenuhi ekpektasi Anda selama bersama kamiKami berharap Anda menikmati fasilitas lain yang kami sediakan, dan menikmati lingkungan hijau yang membuat Anda merasa nyaman seperti di rumah sendiri dimana itu sesuai dengan konsep Oakwood "HOME+BEYOND".Sekali lagi terima kasih banyak atas pengalaman Anda yang berharga. Kami menantikan kunjungan Anda yang akan datang, dalam waktu dekat. Harap beri tahu saya bila saya bisa membantu Anda lebih lanjut agar masa menginap Anda mendatang lebih menyenangkanHormat kamiCandraGeneral Manager

住宿方回覆: Dear MOONZI,Warmest Greetings from Oakwood Hotel & Apartments Taman Mini JakartaThank you for choosing our hotel as your place of stay, and especially for sharing your valuable feedback during your stay with us.We are very pleased with your positive feedback, and it will be our pleasure to make your stay comfortable.We hope you will enjoy the other facilities we provide, and enjoy the green environment that makes you feel at home in accordance with Oakwood's concept of ‘HOME+BEYOND’. We apologise if the breakfast and quality were not up to your expectation and for any inconvenience due to the hotel renovation during your stay.Once again thank you very much for your valuable feedback. We look forward to your next visit, in the near future. Please let me know if I can be of any further assistance to make your upcoming visit even more enjoyable.Best regardsCandraGeneral Manager

住宿方回覆: Dear Ms. Rasya,Salam hangat dari Oakwood Hotel & Apartments Taman Mini JakartaTerima kasih telah memilih hotel kami sebagai pilihan akomodasi anda, terlebih disaat anda meluangkan waktu untuk berbagi pengalaman menginap anda bersama kami.Kami sangat senang menerima ulasan dari anda, dimana secara keseluruhan hotel kami sesuai dengan ekspektasi anda.Kami harap anda benar-benar dapat menikmati semua fasilitas yang kami sediakan dan semuanya membuat anda nyaman tinggal bersama kami.Sekali lagi kami sampaikan terima kasih, dan kami tunggu kunjungan anda berikutnya bersama kami.Hormat Kami,DennyGeneral Manager

住宿方回覆: Dear Guest User,Warmest greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel for your accommodation, and especially when you shared your valuable feedback with us.We are delightful with your feedback, that in general you are satisfied stay at our hotel with all the facilities we provided during your stay, the friendliness of our team, it's strategic location, and the green vegetation surrounding the hotel make your stay comfortable with us. And we do apologize with your concern in-regards of the hotel condition, coming soon we will do the next phase of the renovation, which we do hope will give another experience to our guests.Thank you for recommending us so highly, once again thank you very much for your valuable feedback. We are looking forward to your upcoming visit, anytime soon. Please do let me know if I can be of any further assistance to make your upcoming stay even more delightfulRegards,CandraGeneral Manager

住宿方回覆: Dear GuestWarmest greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel for your accommodation, and especially when you shared your valuable feedback with us.We are delightful with your feedback, that in general you are satisfied stay at our hotel with all the facilities we provided during your stay, the friendliness of our team, strategic location, and the green vegetation surrounding the hotel make your stay comfortable with us.We do hope you enjoy other facilities that we provided, and enjoy the green surrounding that make you feel comfortable at home as Oakwood concept "HOME+BEYOND". Once again thank you very much for your valuable feedback. We are looking forward to your upcoming visit, anytime soon. Please do let me know if I can be of any further assistance to make your upcoming stay even more delightfulBest regardsCandraGeneral Manager

住宿方回覆: Dear Mr M RizaldiWarm greetings from Oakwood Hotel & Apartemen Taman Mini Jakarta Thank you for choosing our hotel as your choice for your accommodation, especially when you take the time to share your experience with us.The cool location of the hotel, a variety of delicious food choices and the environment of the staff are things that we always offer to make our guests feel more memorable, and we are very happy that it can meet your expectations during your stay with us.We hope you enjoy the other facilities that we provide, and enjoy the green environment that makes you feel comfortable like at home which is in accordance with the Oakwood concept of "HOME + BEYOND".Once again, thank you very much for your valuable experience. We look forward to your next visit, in the near future. Please let me know if I can be of further assistance to make your next stay more enjoyableBest regardCandraGeneral Manager

住宿方回覆: Dear Mr XinyuinterWarm greetings from Oakwood Hotel & Apartments Taman Mini JakartaThank you for choosing our hotel as your accommodation option, especially when you took the time to share your experience with usWe are very happy to know that you enjoyed your stay at Oakwood Hotel & Apartments Taman Mini Jakarta and were satisfied with our service and were able to add to your happy moments.The location of the hotel is cool, the variety of food choices with delicious taste and the hospitality of the staff are the things we always offer to make our guests feel more memorable, and we are very happy that it can meet your expectations during your stay with us.We hope you enjoy the other facilities we provide, and enjoy the green environment that makes you feel as comfortable as at home where it is in accordance with the Oakwood "HOME+BEYOND" concept.Once again thank you very much for your valuable experience. We look forward to your next visit in the near future. Please let me know if I can help you further so that your next stay will be more pleasantBest regardsCandraGeneral Manager

住宿方回覆: Dear GuestWarmest greetings from Oakwood Hotel & Apartments Taman Mini Jakarta. Thank you for choosing our hotel for your accommodation, and especially when you shared your valuable feedback with us.We are delightful with your feedback, that in general you are satisfied stay at our hotel with all the facilities we provided during your stay, the friendliness of our team, strategic location, and the green vegetation surrounding the hotel make your stay comfortable with us.We do hope you enjoy other facilities that we provided, and enjoy the green surrounding that make you feel comfortable at home as Oakwood concept "HOME+BEYOND". Once again thank you very much for your valuable feedback. We are looking forward to your upcoming visit, anytime soon. Please do let me know if I can be of any further assistance to make your upcoming stay even more delightfulBest regardsCandraGeneral Manager