里士滿西布羅德街格倫賽德北美國長住飯店的評論

Non smoking room , spacious and comfortable. Clean kitchen with amenities.

The night front desk agent was very friendly and accommodating! I however had the worst experience I have ever had at an hotel feom day one. When I checked in a male front desk agent showed me my room I then accepted conditions and he gave me my keys. I then left to go grocery shopping came back to discover that my room had been occupied by another customer. So I was issued another room. Then for the next 4 days I had to keep getting my card programmed because it would work and I never put it near my phone. And to top it off the gym was completely out of order !

They say breakfast is included, but the person checking us in said they have coffee and muffins and that's it (his words). There was really strong smell off the 2nd floor elevator of some kind of fish smell first night and again 2nd night; wasn't there during the day time when we left and returned. We've stayed here in 2016, 2017, 2018, 2022. Property is about the same condition, but the welcome wasn't welcoming this time.

Disappointed in check-in. Was informed there would be Veterans Day discount but the front desk wouldn’t acknowledge it. Charged me additional for a service animal.

We live in the area but went to a concert downtown and wanted to all stay over. The hotel was clean and no complaints. I did find it odd that they have no ice in the premises.

Rooms are spacious and clean. You have all the comforts of home in your room. All for a reasonable price

Location was great to places to eat and shopping especially for the price. I only have two complaints: 1. It's not advertised that you have to request dishes, silverware, ice trays, and other items that I expected to have in the room; 2. They were advertised as serving breakfast but we were informed upon arrival that there would be no breakfast!

Clean. However we would have liked an EV charging station on property🙄

Our room was super clean, definitely would stay again

The rooms are clean, the only issue is no food for breakfast

The people at the front desk were very nice, and the room was clean

I will stay here again when I come back to Richmond!

The elevator was not working but adapted quickly . Kitchenette was nice to have and able to secure valuables

The rooms are clean and the hotel is pretty quiet