Did not know ********** waits 1+ hour after taking money to send reservation to hotel. So, it was a weary traveler waiting at the front desk for the gods of ********** back end systems to transmit the reservation! Lesson learned!
The front desk person kept me waiting while he was on the phone which he picked up after I came. Of course, showing up in person is somehow less urgent than calling this hotel/person. Disturbing and disgusting.
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Christine
入住於 ต.ค. 2023
其他
5.0/5
超棒
發布於 9 ต.ค. 2023
The stuff was so incredibly helpful, they all went out of their way to make sure that my stay was exceptional. I was in a terrible mood checking in and the front desk clerk was extremely nice. The breakfast staff went above and beyond what I considered normal for a breakfast selection, and the housekeeper was very nice and always smiling,.
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Debra
入住於 ส.ค. 2023
其他
3.0/5
發布於 28 ส.ค. 2023
I think our queen bed was a double bed. The mattress was awful. I realize housekeeping could be called to clean the rooms but it would be nice if trash were removed even if room wasn’t cleaned/or w/o asking.
Other than that our stay was a good experience. Staff was friendly. And overall the facility was very clean. Very nice on the go breakfast. Plenty of variety.
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Stephanie
入住於 ส.ค. 2023
商務出差
4.0/5
很好
發布於 19 ส.ค. 2023
- old and dirty
- entrance very dark and not welcoming
- breakfast ok
- homeless people lunging around the parking lot the whole night
- guest ignore the quiet hours, party all night long and only stop when the security shows up
- we don’t understand how people can rate this hotel with exceptional, we would never come back again
I left 5 hours later then my planned time on my 3 hour trip. So I was irritated. When I arrived the check in took 30 secs lol. I was so shocked that I wasn’t even mad anymore lol. Then I arrived to my room & it was very cleaned. Left the air on & was freezing so if it’s ever super hot outside I know where I’m going. Check out was dropping key in box & leaving. Amazing stay
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Richard
入住於 ก.ค. 2023
其他
5.0/5
超棒
發布於 9 ก.ค. 2023
Hotel is well maintained but like many hotels these days daily room service is not standard. Check in was delayed because the reservation through ********** was not received by the hotel. This has happened twice in the last 10 days.
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Verified traveler
入住於 ส.ค. 2023
其他
5.0/5
超棒
發布於 3 ส.ค. 2023
Everything was great here; only a small delay in getting checked in because ********** doesn't send the reservation info to the hotel right away. But the person checking me in was very helpful. Shuttle driver in the morning was v crabby!!
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Alton
入住於 ก.ย. 2023
其他
3.0/5
發布於 18 ก.ย. 2023
I was not happy at all. I got a room with a jacuzzi tub only half the tub jets work. I had to call maintenance twice in a night.
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Mohammed
入住於 ส.ค. 2023
其他
3.0/5
發布於 12 ส.ค. 2023
The room was clean. However, a basic thing like a drinking glass or two were not to be found in the room. Instead they had a paper type of glasses. Additionally, the breakfast food is not varied and lacking nutritional value.
翻譯
Jennifer
入住於 ส.ค. 2023
其他
5.0/5
超棒
發布於 30 ส.ค. 2023
A solid choice for an IAD airport hotel. Friendly, helpful staff. Good airport shuttle availability. Quiet, well maintained rooms. Reasonable price. Recommend highly.