While the hotel is beautiful, clean, and in a great area, we had a bad experience with the staff. I mistakenly left items in our safe after checking out of the hotel. I called and left several messages that went unanswered. My husband got through to them and they said they would check into it and get back to us which they did not. I returned to the hotel in person and was told that the items were not there, but they were still investigating and would get back to me. They still have not reached out to me. Someone on their staff is lying because I know there were items left in the safe upon our checkout. If you choose to stay here, be careful. The dishonesty and lack of communication/care really changed our opinion of our stay there.
翻譯