海灘地標度假村的評論

住宿方回覆: Dear Guest User,Greetings from Address Beach Resort.Thank you for such an enthusiastic and detailed review of your stay at Address Beach Resort — we’re absolutely thrilled to know your experience was a perfect one!It’s wonderful to hear that our team, from reception to waitstaff and porters, made such a positive impression and contributed to the warm welcome you received. We're also glad the upgrade to a balcony room with canal views added to your enjoyment, and that you were able to continue relaxing at our infinity pool even after checkout.Your kind words about our stunning lobby, breathtaking rooftop pool, and views over Bluewaters Island and Jumeirah Beach are deeply appreciated. We’re also happy to know that the variety and quality of our breakfast offerings — especially the smoked salmon and fresh dairy selections — met your expectations.We appreciate your honest feedback regarding the poolside music and room decor, and we’ll certainly take your observations into consideration as we continue to refine the guest experience.We can’t wait to welcome you back for another unforgettable stay — perhaps even twice, just as you promised!Warm Regards, Luke JamesManagement Office

住宿方回覆: 親愛的賓客用戶，您好，Address Beach Resort 向您問好。我們感謝您的詳細回饋，因為它有助於我們確定可以改善和提升客人體驗的地方。然而，我們很遺憾您入住期間的某些方面，包括床鋪舒適度、房間設施和服務體驗未能達到您的期望。請放心，我們會認真對待您的意見，並將在內部進行審查，以確保在必要時做出改進。如果您的體驗未能達到此標準，我們深感抱歉，我們將繼續與我們的團隊合作，保持最高水平的接待服務。

住宿方回覆: 尊敬的賓客用戶，您好，Address Beach Resort 向您問好。我們非常感謝您的誠實評論，並且很遺憾您的體驗沒有達到您的期望。您的見解對於我們改善服務和賓客體驗非常有價值。很遺憾我們未能提供我們所追求的優質服務，我們非常重視您的擔憂。請放心，我們正在內部解決這些問題，以確保為未來的客人提供更無縫和舒適的體驗。

住宿方回覆: Dear benzhou,Greetings from Address Beach Resort.Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed your stay at our resort and loved the rooftop pool. It’s great to know you appreciated the upgrade to a room facing Palm Island and that you found our facilities to be new and well-equipped.We’re also pleased that you enjoyed our rich breakfast offerings. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable experience!Warm Regards, Luke JamesManagement Office

住宿方回覆: Dear Yefengdangbuzhu1111,Greetings from Address Beach Resort.Thank you so much for taking the time to leave your first review on Ctrip and for sharing your experience at our hotel. We truly appreciate your kind words and are delighted to hear that you and your family had a wonderful stay with us.We are especially grateful for your recognition of Stephen at the front desk, who assisted you patiently and helped arrange an additional bed for your comfort. It's heartwarming to know that his dedication made a positive impact on your experience.We are thrilled that you enjoyed our elegant and comfortable environment, as well as the cleanliness and service provided by our team at the swimming pools located on the ground, mezzanine, and 77th floors. Your satisfaction is our utmost priority, and we are glad that we could contribute to a memorable stay for you.Furthermore, we are pleased that you found our hotel conveniently located near various commercial facilities such as bars, supermarkets, and shopping centers, enhancing your overall experience.Once again, thank you for your sincere recommendation. We look forward to welcoming you and your family back for another enjoyable stay at our hotel. Should you have any further feedback or requests, please do not hesitate to reach out to us.Warm Regards, Hasna GassManagement Office

住宿方回覆: Dear Guest User,Greetings from Address Beach Resort.Thank you for your wonderful recommendation! We’re thrilled to hear that you enjoyed the sky pool at Zeta 77. The breathtaking scenery is indeed perfect for capturing unforgettable moments. We hope to welcome you back soon for another memorable experience!Warm Regards, Luke JamesManagement Office

住宿方回覆: 親愛的客人， 非常感謝您抽出寶貴時間與我們分享您的體驗。我們期待再次有機會歡迎您回到 Address Beach Resort。最良好的祝愿，地址海灘度假村管理辦公室

住宿方回覆: Dear Guest User,Greetings from Address Beach Resort.TThank you for sharing your feedback. We’re glad to hear that you enjoyed the swimming pool and found it worth visiting! We also appreciate your comments regarding the room. Please note that we offer different room categories with various sizes and benefits, and we would be happy to assist you in selecting the ideal room for your future stays.We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay. Thank you again for your review!Warm Regards, Luke JamesManagement Office

住宿方回覆: Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We look forward to having another opportunity to welcome you back at Address Beach Resort. Best wishes, Hasna Gass Management Office, Address Beach Resort

住宿方回覆: Dear Guest User,Greetings from Address Beach Resort.Thank you for your feedback. We’re delighted to hear that you are very satisfied with your stay at Address Beach Resort.We understand that you found the pricing to be on the higher side. We strive to offer exceptional value for the quality and service we provide. Your comments are important to us, and we will take them into consideration as we continually review our pricing and offerings.We hope to have the pleasure of welcoming you back in the future and offering you another great experience.Warm Regards, Hasna GassManagement Office

住宿方回覆: 尊敬的王佩玉女士： 我非常感謝您花時間分享您所面臨的擔憂，因為這使我們能夠更深入地研究這些領域並解決它們，以防止類似情況再次發生。話雖這麼說，我相信我們的團隊可以解決這個問題，並解釋在辦理入住或退房時額外收費的原因，因為您的預訂是透過您使用的線上預訂管道進行的單人入住。對於您不得不經歷這種情況，我感到很遺憾，請放心，我們的團隊將隨時為您提供幫助。希望這不會損害您與我們的回憶。 我們期待再次有機會歡迎您回到 Address Beach Resort。 最好的祝愿， 瑪麗安·菲茨杰拉德 地址海灘度假村總經理

住宿方回覆: 親愛的 guofan20XX， 非常感謝您抽出寶貴時間與我們分享您的體驗。我們期待再次有機會歡迎您回到 Address Beach Resort。最良好的祝愿，地址海灘度假村管理辦公室

住宿方回覆: 親愛的客人， 非常感謝您抽出寶貴時間與我們分享您的體驗。我們期待再次有機會歡迎您回到 Address Beach Resort。最良好的祝愿，地址海灘度假村管理辦公室

住宿方回覆: Dear Guest User,Greetings from Address Beach Resort.Thank you for your valuable feedback and for choosing Address Beach Resort. We’re delighted to hear that you found our hotel beautiful and enjoyed your stay.However, we sincerely apologize for the delay in responding to your email. This is not the level of service we strive to provide, and we truly regret any inconvenience caused. Please rest assured that we take your concerns seriously and will work on improving our response time. If your matter is still unresolved, we kindly ask you to reach out to us again, and we will prioritize your request immediately.We appreciate your patience and hope to welcome you back for a seamless experience in the future.Warm Regards, Luke JamesManagement Office