住宿方回覆: Dear Valued Guest,Thank you for your review and feedback about Chinggis Khaan Hotel. We're glad you appreciated our recent renovations and facilities.You're correct about our housekeeping and front office coordination for additional charges and minibar usage - this is our standard procedure to ensure accurate billing. We acknowledge the extended check-out time and will strive to improve this process while maintaining our quality standards.Thank you for choosing our hotel. Your feedback helps us continue to enhance our services.Sincerely,Chinggis Khaan Hotel Management.
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your stay with us in May 2025. We appreciate your honest assessment of our property and services.We're pleased you found our location convenient for shopping at the emart supermarket and noted the affordable transportation options in the area. Your positive ratings for our surroundings and service are also appreciated.Regarding your breakfast experience, we take your feedback seriously and are actively working to improve our morning dining options. Our culinary team is currently revising the menu to offer more variety and higher quality selections.The Chinggis Khan Hotel will continue to upgrade and renovate our facilities as part of our commitment to guest satisfaction. We have several exciting improvements planned in the coming months that we believe will significantly enhance the guest experience.We hope to welcome you back in the future to experience these improvements firsthand.Sincerely,Chinggis Khan Hotel Ulaanbaatar, Management
住宿方回覆: Dear Valued Guest,Thank you for your perfect 10/10 rating across all categories! We're thrilled that you had such an exceptional experience.We're delighted our multilingual front desk team could assist you effectively. It's wonderful that you appreciated our prime location and nearby amenities.Your outstanding feedback motivates our entire team. We look forward to welcoming you back soon.Sincerely,Chinggis Khaan Hotel Management.
住宿方回覆: Dear Sir,We wanted to take a moment to sincerely thank you for choosing to stay with us at Chinggis Khaan Hotel. It was a pleasure to have you as our guest, and we hope that your time here was both enjoyable and comfortable.If there is anything we can do to enhance your future visits, or if you have any feedback you’d like to share, please don’t hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Wishing you safe travels and hoping to see you again at Chinggis Khaan Hotel.Warm regards,
住宿方回覆: Dear Valued Guest,Thank you for your feedback from your June stay. We're delighted you appreciated our housekeeping standards and found our dining options satisfactory.We apologize for the plumbing issues you encountered and will have our maintenance team inspect the bathroom fixtures immediately. We understand your perspective regarding our arrival policies and appreciate your patience.Your observations help us prioritize our ongoing facility enhancements.Sincerely,Chinggis Khaan Hotel Management.
住宿方回覆: Dear Sir,We wanted to take a moment to sincerely thank you for choosing to stay with us at Chinggis Khaan Hotel. It was a pleasure to have you as our guest, and we hope that your time here was both enjoyable and comfortable.If there is anything we can do to enhance your future visits, or if you have any feedback you’d like to share, please don’t hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Wishing you safe travels and hoping to see you again at Chinggis Khaan Hotel.Warm regards,
Yingxiong
豪華雙人間
入住於 2025 年 1 月
商務出差
2 則評論
10/10
超棒
發布於 2025 年 2 月 27 日
房間乾淨、特別滿意
住宿方回覆: Dear Sir,We wanted to take a moment to sincerely thank you for choosing to stay with us at Chinggis Khaan Hotel. It was a pleasure to have you as our guest, and we hope that your time here was both enjoyable and comfortable.If there is anything we can do to enhance your future visits, or if you have any feedback you’d like to share, please don’t hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Wishing you safe travels and hoping to see you again at Chinggis Khaan Hotel.Warm regards,
住宿方回覆: Dear valued guest,Thank you for taking the time to share your experience with us.We sincerely apologize that your stay did not meet your expectations. We truly value your feedback regarding the condition of certain room facilities and the service you received, and we will be addressing these matters internally with our team to ensure improvements are made.Your comfort and satisfaction are very important to us, and we regret that we were unable to provide the experience you deserved during your visit.We hope to have the opportunity to welcome you back in the future and offer you a more pleasant stay.Warm regards,Chinggis Khan Hotel Ulaanbaatar, Management
住宿方回覆: Dear Liu,Thank you for your feedback regarding your Two Bedroom Suite stay in July. We sincerely apologize for the lighting issues and insufficient amenities provided for your four-person occupancy.As we completed our major renovation in 2024, we are still addressing minor in-room improvements. Your experience highlights areas we need to prioritize, including proper lighting functionality and appropriate guest supplies.We take your concerns about noise levels seriously and will investigate this matter. Your feedback helps us identify specific areas for improvement.Thank you for your patience as we work to enhance our facilities.Sincerely,Chinggis Khaan Hotel Management.
住宿方回覆: Dear Sir,We wanted to take a moment to sincerely thank you for choosing to stay with us at Chinggis Khaan Hotel. It was a pleasure to have you as our guest, and we hope that your time here was both enjoyable and comfortable.If there is anything we can do to enhance your future visits, or if you have any feedback you’d like to share, please don’t hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Wishing you safe travels and hoping to see you again at Chinggis Khaan Hotel.Warm regards,