杜拜朱美拉海灘希爾頓逸林飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the long check-in wait and that the service you received upon arrival did not reflect the warm hospitality we strive to provide. Despite providing before suite at the standard check in time, I wish we could have learned on your early arrival time prior to your arrival so that we could have been better prepared and ensure seamless arrival experienceWe also appreciate your comments regarding breakfast variety and gym facilities, which will be shared with the relevant teams for review and improvement.We regret that your overall experience fell short of expectations and hope to have an opportunity to regain your trust in the future.Warm regards,DoubleTree Dubai Jumeirah Beach

住宿方回覆: Dear Daria, It’s truly a pleasure to read your kind words and to know that your experience with us was so enjoyable. I’m really glad to hear that you enjoyed the calm stretch of beach, the convenience of our location, and the comfort of the pool in the evenings.It also means a lot to know that our team, especially the concierge and breakfast staff, made a positive impression. They’ll be thrilled to hear your kind words.We truly appreciate your recommendation and hope to welcome you and your friends back for another great stay. Best regards,Can EsgunOperations Manager

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the spaciousness of your room, our pool facilities, and the enthusiastic service provided by our team.At the same time, we sincerely appreciate your comments regarding the breakfast variety, gym equipment, and overall value for money. Your observations are important to us and will be shared with the relevant teams as we continuously look for ways to enhance our guests’ experience.We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.Warm regards,DoubleTree Dubai Jumeirah Beach

住宿方回覆: Dear Guest, Thank you for taking the time to share such a detailed and thoughtful review of your stay with us. We're truly delighted to hear that you and your family had a wonderful experience at DoubleTree by Hilton Dubai – Jumeirah Beach.It's great to know that you enjoyed the spacious and clean rooms, the stunning views, and the appreciate the convenience of our location. We’re especially glad our team’s friendliness and helpfulness stood out during your visit. Thank you for recommending us, we hope to welcome you back again soon for another relaxing and enjoyable stay.Warm regards,Vanessa El Kadissi Front Office Manager

住宿方回覆: Dear Engine, We truly value your wonderful comment and appreciate you for taking time to share your great experience with us. While we regret that there was a small incident on your first day, we’re glad to know that our team handled the situation with professionalism and dignity. It’s fantastic to hear that you enjoyed the spaciousness of your room, the thorough cleaning service, and of course, the stunning views.Best regards,Vanessa El Kadissi Front Office Manager

住宿方回覆: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our spacious apartments, delicious breakfast, large pool, and the politeness of our staff. It’s always wonderful to know what made your stay enjoyable! We sincerely apologize for the inconvenience caused by the event during your stay. We strive to ensure that every guest enjoys a relaxed and comfortable experience, and we will review our procedures to avoid any similar disruptions in the future.Best regards, Vanessa El Kadissi Front Office Manager

住宿方回覆: Dear CM-KH, I sincerely apologize for the inconvenience you experienced with the AC in your room during your stay. I truly appreciate your patience and feedback and please be assured that steps are being taken to prevent this from happening again. I hope to welcome you back for a much more comfortable stay.Best regards, Can EsgunOperations Manager

住宿方回覆: Dear Guest, Thank you for your valuable feedback and rating. We’re always looking for ways to improve the guest experience. Hope to welcome you back again soon!Best regards, Can Esgun Operations Manager

住宿方回覆: Dear Candy, Thank you so much for taking the time to share your experience with us at DoubleTree by Hilton Dubai. We are thrilled to hear that you had a wonderful stay and that our team could make your visit so memorable.We look forward to welcoming you and your family back to our hotel in the future.Best regards, DoubleTree by Hilton Dubai

住宿方回覆: Dear Guest, Thank you for your kind words. It’s wonderful to know that our efforts made your stay memorable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to the area again.Best regards,Elif Yazoglu General Manager

住宿方回覆: Dear Guest,Thank you very much for your kind feedback. We are delighted to know that you had a good overall stay.We truly appreciate your positive comments and look forward to welcoming you back for another enjoyable stay with us.Best Regards,DoubleTree by Hilton Dubai Jumeirah Beach

住宿方回覆: Dear Guest, Thank you so much for your kind review! We’re really happy to hear you enjoyed the spacious atmosphere, felt the stay offered great value, and that our team made you feel welcome. Your feedback means a lot to us, and we truly look forward to welcoming you back on your next visit!Best regards, Can Esgun Operations Manager

住宿方回覆: Dear Sergei, Thank you for sharing your experience! I am glad that the peaceful atmosphere and comfortable rooms made your holiday special. Your kind words mean a lot, and we look forward to creating another relaxing experience for you in the future. Best regards, Can EsgunOperations Manager

住宿方回覆: Dear Fara, Thank you for your kind words! It’s wonderful to know that our location and service met your expectations and made your stay enjoyable. We truly value families, and we’re happy our hotel was the perfect choice for yours. We look forward to welcoming you back in the future!Best regards,Vanessa El Kadissi Front Office Manager