Our second visit since Covid and 6th overall.a great holiday made even better by the fantastic service throughout the hotel and estate Our room on the 18th floor was kept immaculate by Reny and Shuslie and the great views added to the experience. I would highlight though that through the night, you could hear construction work going on, hopefully next year it will be complete,! We were in the club rooms and again I need to praise the super service and attention to detail from Raushan and his team in the club lounge,again one point to maybe improve the experience is that it was very busy,and the downstairs lounge was often full and maybe needs increasing in size, I understand there is another lounge of the 24th floor, but it lacks atmosphere in comparison when we used it The exec pool after being closed last year was open and the facilities and service improved since the last time it was open A super holiday, we will be back next year
酒店的裝修的確符合部分土豪心理消費者的期望,配色很“出片”。Buggy driver,lobby boy 等一線服務人員的服務友好到位。但整體而言考慮其價格,管家服務,其他任何其他服務和體驗旅程設計離所謂的世界唯一一家七星級酒店還有較大距離,沒有任何過人之處,沒有超越預期的地方,名不符實,不可能再去住第二次。服務經理 Alexandra 當面和我溝通也沒啥重點可循,成了我教她如何設計酒店體驗,此次入住讓我對卓美亞集團大跌眼鏡。
This is a family trip to celebrate my parents wedding anniversary. We were very impressed at check-in to have early access to our room due to early flight arrival time. Hotel is in a lovely setting and most of the staff are trying their best to make the stay memorable. A little let down was a somewhat mediocre effort on day 3 to acknowledge this trip’s special occasions with some strawberries and sponge cake in the room. The room cleaning standard can be variable as the extra required on the booking was often overlooked. However, the Talise Spa is an experience of its own. Fantastic setting very skilful technicians, best spa ever!
坐落於阿爾巴沙,不論您是商務出差還是休閒旅遊巴爾薩城市馬克思飯店都是理想的下榻之處。從飯店出發,至SHARAF DG STATION火車站僅有1km遠。附近很多景點,包括Snow Penguins at Ski Dubai、杜拜滑雪場和魔幻星球都離飯店不遠。飯店坐落於Talise Spa at Burj Al Arab Jumeirah邊,附近還有很多景點包括朱美拉古城和瘋狂維迪水上樂園。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。
IIpek EmilyMy husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!
訪訪客Excellent service by Vikrant, very polite and helpful and also Vikrant Piyush Nilesh Narendra Puneet has been of a great help for the room service and to my family for any need. I highly recommend the hotel for their excellent and professional service and and wonderful stay. Thankyou for making my stay at Canvas so smooth and memorable.