底特律鄰近Kids Foot Locker的飯店

Overall, the hotel is clean and well maintained. However When we arrived to check in, our room was not ready until around 3:25 PM which was very disappointing, as we were very tired from driving long hours. During the night, the cleaning guy at the lobby was very noisy, speaking loudly on his phone speaker, while we were trying to relax and have coffee, thus we left the whole lobby for him and went to our rooms.

歡迎蒞臨下榻 SpringHill Suites by Marriott® 全套房飯店，體驗現代時尚的空間佈局、靈感飛揚的設計風格，尊享實惠的價格。免費 Wi-Fi 為您的商務辦公或休閒放鬆提供便利，新品早餐提供新鮮現做、熱氣騰騰的健康選擇。

I have stayed here many times in the past, but this visit was horrendous! I arrived there about 12:30/1 am and there was some kind of “party” in the patio area right outside the front desk area. There were about 15-20 people, liquor bottles all over the table, people smoking cigars, no where really to park, and it was not the first thing I wanted to see when I got to my hotel after a long day (on a WEDNESDAY/THURSDAY at 1 am)! I also “checked in online” the day before and was waiting for my mobile key (or so I thought), but never got a key so I was told to go to the front desk so I did. When I got there and gave her my ID it was taking a while so I asked was there an issue? I didn’t get an answer so I told her I checked in online everything should be ok, well I was told “we don’t do online checkin or have mobile keys here so I’m finding your room now.” Wow!! I was also asked to sign a form to acknowledge the “quiet hours” starting at 10 pm, no smoking and no party policy”. That was fine (even though there was a full fledge “party” a few steps away! I also pointed out their form said the room deposit said $100 per day and when asked to clarify I was told, it didn’t matter what it stated it is $100 total! Smdh!! THEN to make matters worse, the elevator didn’t work!! I was in the 3rd building on the 3rd floor and had to lug all my luggage up the stairs! The hallway had sheets thrown on the floor and when I got to my room the air conditioner was running! No problem, I’ll just turn it off right! NO! I switch it off NOTHING, I turned up the temp expecting the heat to come on, but more cold air came out!! So I called the front desk to ask if I could have another room because the air wouldn’t shut off. I was told there are no more rooms and maintenance is offsite until tomorrow, so I asked am I supposed to freeze? She apologized and said there’s nothing she could do until the next day! Huh!! I kept messing with the thermostat and end up trying the “heat emerg” setting and the heat finally kicked on. I was able to set the temp at about 79 and once the room got to 79 it finally cut off. The room was also dirty and the toilet took 30-45 mins to fill, so when the maintenance guy came the next day at about 11:30 am, I told him what happen with the thermostat & he was nice but he didn’t know exactly what the problem was to fix it! At that point I was frustrated and just said if it stays off at the “heat emerg” setting I was fine. I told him about the toilet and he did fix that with a new part. The elevator worked early that day, but when I returned Thursday night it was off again!! There was (what I later learned) a “family staying next door and also across the hall. Well I guess they could not get adjoining rooms so they kept their doors open with the latch keeping the door ajar so EVERYTIME, they went in and out you heard the doors banging against the metal hook. I don’t know if they were living there or what but they were there my entire 5.5 days and

非常滿意 環境舒適

非常喜歡這家酒店，在福特汽車公司的對麪，酒店幫忙升級成雙人大牀房，乾淨整潔舒適，在酒店裡有好多福特公司的照片，還有游泳池

位置和性價比都還不錯

前台辦理入住的工作人員非常友好。當我下午在8/15/2022check in的時候。到達時,在4樓走廊的Shayla會議時,她非常友好,帶我到我的房間。她提供了很棒的客房清潔服務。改進:冰箱需要特別關注我的房間和同事的房間。

預訂了要在鎮上參加會議的房間,這是名單上往返交通的酒店之一。在預訂屋頂時,我選擇了包含水療信用的情侶套餐。預訂後,我與酒店聯繫確認並瞭解如何使用該信用卡,被告知我要做的就是使用水療中心的服務。抵達當天,我與酒店聯繫,要求更改爲特大號房間,我被告知在辦理入住手續時詢問。我去了,並得到了特大牀房。進入我的房間,我發現是雙人房,走下樓梯,和前台談了談。去了我的第二個房間,是特大牀。放下我的包,往下走,去拿些食物。去他們的自助餐,我選了沙拉開始。吃了幾口沙拉後,一隻蟲子從我的生菜裏爬了出來。我把它搗碎了,叫了一個人過來,告訴他們。他們拿走了我的盤子和叉子,然後離開了。再也看不到了。我正在半休,所以離開是因爲我累了,不想爭論。我回到房間,把牀翻了,它看起來像一隻老鼠在嚼牀單,那裏看起來像黴漬,酒漬等等。我去洗手間發現我的一些毛巾也撕了。我給前台打電話,他們派人來照顧。送車到秀:在登記時沒有人知道時間表或接機地點。我被告知早上要問。那天早上我問了,然後被指示下樓,並走出一些門。我這樣做,發現我在這個點被鎖在酒店外面。其他幾位客人也發生了這種情況。我們打電話給酒店檢查班車,並指出車門把我們鎖在外面。過了一會,一位員工,經理看着探出頭來。我指出,有一些清晰的信號會很好。他粗魯地說,下次我們不應該出門離開。水療:參加我們的水療會議。我再次詢問了我們的水療信用,並導致相信一切都很好。水療服務還可以,不是廣告上說的,但既然我們有水療信貸,我就不會說什麼,我指出水療水療,佔治療很大一部分的治療被打破了,唯一的評論是我必須找在結帳時,我發現我們被收取了 spa治療的全部費用。我指出這一點,並被告知我沒有,也沒有預訂適當的預訂來獲得。我因麻煩而被提供200美元的信用。這個地方可能在某些時候是4星級,但不值得入住,大多數工作人員都很友好,但這個地方不值得入住。

酒店房間很不錯，裝修風格現代，面積大，清潔工作做得很到位，酒店所在的大廈很有特色和年代感，就是早餐比較簡單

酒店是很棒的。而且有免費的停車位。早餐也可以吧。就是位置離機場較遠