藍毗尼宮度假村

所有的東西都非常好和熱情，非常感謝行銷經理為我們安排了汽車服務，那裡的服務真的非常好，在藍毘尼，需要嘗試一下這家園藝湖景酒店，食物也很好。 感謝所有的東西🙏

這個地方是一個非常漂亮的酒店，面積很大，我會向那些喜歡安靜的地方或有孩子的好地方的人推薦這家酒店。他可以體驗住在湖邊房間的感覺。這個地方很乾淨，所有人都非常友好。如果我有機會再次訪問尼泊爾，我一定會再次選擇這家酒店

尼泊爾最好的度假勝地之一。度假村位於特萊村中部，因此您可以近距離體驗尼泊爾特萊村的鄉村生活方式。由於它位於村莊中心，所以最好有自己的車輛。 10/10 的經驗。

We checked into Lumbini Palace Resort on November 24, 2023, for a two-night stay. Our experience was flawless; there were no service issues, and we thoroughly enjoyed our time there. However, upon checking out, I realized I had carelessly left behind a very important item in the room. The day after our departure, I contacted the hotel to inquire about my belongings. They assured me they had found them and would promptly send them back to me. Initially relieved, I awaited their response eagerly. However, as days passed, I received no updates despite my repeated requests for them to send my belongings via courier, with me covering the costs. Unfortunately, the hotel failed to respond to my requests, leaving me to make weekly follow-up calls. After more than three months of waiting, I was informed that my belongings had been lost. The excuses provided, such as changes in management or staff not being on duty, seemed unprofessional and lacked accountability. Losing items of great religious significance has been distressing, and the lack of genuine concern from the hotel only exacerbated the situation. Additionally, the absence of any communication from the new manager further highlighted the hotel's disregard for customer care. As someone involved in the travel industry, I had considered recommending Lumbini Palace Resort to my clients. However, based on my experience, I have decided against it. It's clear that the resort's staff need better training and a deeper understanding of their responsibilities in the hospitality industry. This incident serves as a reminder that exemplary customer service is essential for sustaining success in this field...

Amazing resort with amazing service and view... Far from the city and best to lost with nature. Love everything, Love the way they treat me... Feel so royal. Thanks, team and entire resort... Special Thanks to Mr. Suraj, Mr. Keshav Khadka, Mr. Anuj, Mr. Dipesh, Mr. Abhi, Mr. Munna & Ms. Purnima for kind hospitality and warmth. Cheers! Will visit sooner....

我在這家飯店的住宿體驗好壞參半。這個地方位於一個非常好的位置，非常安靜，氣氛也非常好。 然而，我的烹飪期望並未得到滿足。儘管食物看起來很漂亮，但味道卻沒有達到我的期望，考慮到價格標籤，他們肯定可以改善口味和份量。積極的一面是，房間維護得無可挑剔，體現了酒店對舒適和精緻的承諾。床也很乾淨舒適。服務非常出色，工作人員專注於每一個需求。豪華的住宿和無可挑剔的服務提升了整體體驗，儘管烹飪上出現了一些小問題，但仍然讓這次住宿令人難忘。