I am sharing my feedback regarding my stay at Umaid Palace, for New Year celebrations Property - 3.5 / 5 - it’s a nice and decent property, maintained well, has huge lawns and outdoor space. For indoors there’s no space to sit or relax, except your rooms. No lobby, lounge or coffee shop… a very basic indoors infra. Rooms are good and spacious Can’t give 4star property rating but yes a notch above 3, so 3.5 Staff- is good and courteous. As it’s a local staff a little bit of training will be helpful to make it more professional and polished. The event for 31st and 1st evening were planned well. Though it could have been much better and well planned. Food- taste wise it’s good and nice but highly disappointed with the buffet spread for all meals. Very very basic and minimal buffet. Breakfast- no donuts, pastries, bread, Croissant, fruits, sausages or desserts - pancake, waffles- nothing was there in the spread. Breakfast will include- dosa only, omelette and 2-3 other dishes and 1 juice. Lunch/Dinner- again very basic spread with limited dishes in main course veg. Only 1 non veg dish in main course and just 2 desserts. No ice creams in the buffet. How can a buffet be spread without a dal- if they serve 3 vegetables there is no daal in the buffet. Forget multi cuisine as the basic spread is not good enough. Food has been a real disappointment as I have never seen such a basic and minimal food spread as I have traveled a lot and stayed in different categories of hotels- chain hotels, stand alone properties, 4*, 5* , new properties, heritage hotels etc. had paid exorbitantly high rates for New Year package but it was truly disappointing as far as food is concerned.
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