達拉斯麗思卡爾頓飯店

達拉斯麗思卡爾頓酒店以其頂級的地理位置和專業的員工而聞名，他們會像國王一樣對待您。我升級到了一間轉角套房，很寬敞，兩側都有窗戶。需要幫助列印一些文件，工作人員毫不猶豫地幫助了我。當我回到達拉斯時我會再次住在這裡。

The bathroom vents were making loud noises, resembling an animal stuck inside. An engineer was called at 1 AM, but unfortunately, he locked the bathroom door with our belongings inside while working on it. Upon further inspection, we noticed that the other vents in the room were extremely dirty (see attached pictures). We requested an upgrade, but the new room despite being labeled a "villa” was nearly identical, just in a different building. This room also had a plumbing issue, producing an intermittent, loud whale-like sound. : The gym itself was great but seemed oversold. As a hotel guest, I was surprised to find that I couldn’t use the locker room, which is a first for me. Instead, there was only a small bathroom stall for changing, with no bench or space to place belongings. Several hotel staff members entered our room unannounced an hour before our checkout time, which was unsettling. That said, I appreciated that they accommodated a late checkout, extending it from 11 AM to noon. When I checked out, I requested for our four bags to be taken to the concierge area. However, this was not done, and we nearly missed our Uber to the airport. I have concerns regarding the hotel's maintenance, the hotels filthy filters, the lack of proper changing room facilities, and the communication surrounding luggage handling. These areas need improvement to enhance the guest experience.

Loud street noise. Room 75 degrees and took 9 hours to cool to 68 with hvac fan on max. Bed saggy and too soft, woke up with back pain. Sheets super dry. Booked $1k+ room with lounge access but never given lounge access. Would have talked with them but only one night. Food menu at bar and restaurant lack any healthy options and are very limited (5 choices for food at bar, 6 entrees at restaurant—no chicken or turkey or fish at either)

The property is conveniently located and I felt safe while at the hotel. The staff provided five star service. My room was amazing and I would absolutely stay here again.

得知自己被升等到小型套房，真是太驚喜了。房間對一個人來說非常寬敞，而且我只住一晚，但我很感激這次升級。雖然房間裡有很多老舊的家具，但一切都保持得非常乾淨整潔——絕對一流。甚至還有夜床服務，送上巧克力。所有員工都非常友善和專業。他們不僅辦理入住手續，還會和客人聊天，讓客人的體驗更加舒適。辦理入住時提供的飲用水也讓我很滿意。身為萬豪旅享家會員，他們早上還在餐廳提供幾份糕點。這在我早上趕去開會的時候幫了我很大的忙。

The lobby is beautiful but the rooms need updating. The bathtub was old with some missing grout and the shower was small for $1000/night room rate.

I spent a week here it was lovely staff where very kind and helpful it is quite central witch is useful not the nicest place Ive stayed put I do strongly recommend for couples………………………………………………………………………………………………. ………………………………………….….

When visiting Dallas, this is our new go to hotel. The Ritz does an exceptional job of anticipating what the guest needs, versus waiting to be asked. Aracely at check in made me feel welcome, saw my notes asking for a high floor and immediately assigned us to a corner room on the highest floor. Courtney in the bar was so attentive and did not miss a beat. David drove us to/from our place for dinner (complimentary hotel service) and was so pleasant. The little extras (bottles of water, cookies, great smellies) all made our visit so memorable.