I would not recommend this resort if you’re looking for a 4-5 star resort. It’s supposed to be a 4 star resort but honestly, it felt like a 3 star resort. The area around the lake was pretty though. The resort overlooks the lake and the accommodations buildings looked kinda modern and dull which doesn’t really blend in with the landscaping. The landscaping was pretty in an old fashion sort of way. I wouldn’t say the landscaping was elegant. It was simple but nicely maintained. We booked two premium king rooms overlooking the lake which we had been charged 50% for with balance due upon arrival. The disappointing thing was when we arrived, they switched our premium king rooms to two regular rooms in a shared 3 bedroom villa with a total stranger. The prices of the standalone premium king rooms were about the same as a regular room in a shared villa. If I wanted to be in a villa with strangers, I would have booked it already. They couldn’t change it back to what we had booked, so to accommodate us, they closed the other room after the customer vacated. The villa had a shared kitchen, dining room and living room but you can’t make a mess. They’ll charge you a cleaning fee. Also the kitchen had zero kitchen ware; all kitchen items had to be rented. We never used that space. The interior rooms were simple and simply decorated. It had the feel of a cheap hotel. To be frank though at least we were able too see the lake. The bathroom had zero conditioner, no face tissue. The ceiling dripped water during showers. The safe didn’t work. My husband put up a do not disturb sign on the door because we had to leave early in the morning and had our iPads unlocked. The housekeeping staff came in anyways after we left. We had to call for maintenance after we returned to fix the safe. There was no way to control the temperature inside the room but a fan was there. The bed was lumpy and pillows were flat. The breakfast buffet in the morning was very mediocre and the restaurant dinners were mediocre also. Would I return? Maybe because the lake was nice; however, I would not return to this resort. It really needs updating and better service if it wants to charge 4 star resort price.
Lần thứ 3 quay lại Tulip cùng với gia đình mình, Tulip không làm mình thất vọng khi mọi thứ vẫn rất tuyệt vời và khách sạn ngày càng quan tâm chắm sóc khách hàng tốt hơn, chất lượng phục vụ vẫn rất tốt, nhân viên lễ tân nhiệt tình và chu đáo
Excellent customer service from all staff.Room was almost new and very clean.Breakfast was good.Omelette station and PHO soup station were nice touch.For the price of $32 definitely worth it.My suggestion is to put cup and teaspoon on table for hot cofffee.Overall,room and stay were good. Breakfast staff Minh and Chuc and Le ,and Tuan were all great! Phuc And Uyen in reception area were very helpful.Luggage’s was delivered to our room.Motorbike rental (150,000Viet)was arrange by Uyen.Their motorbikes look newer and no need to stress out to find rentals.You can park it in garage overnight with NO extra charge.Makes our stay in DALAT very convenient.You definitely need the semi-automatic motorbikes to visit Datanla Waterfalls(Alpine coaster) and do some loops. Thank you MEHN CHIEN team.
滿意
49 評價