峴港洲際陽光半島度假飯店的評論

住宿方回覆: Dear Valued Guest,Your feedback is invaluable to us, and we regret to hear that your stay was less than satisfactory. The serenity and tranquility of our location is indeed one of our strong points, and we are glad you appreciated the view and our breakfast offerings.However, we are truly sorry to hear about the inconveniences you experienced. We always strive to provide a seamless and comfortable stay for our guests, and it's unfortunate that we fell short in your case. Regarding the noise, we assure you that it is not a common occurrence at our resort. We sincerely apologize for the cleanliness issues you encountered. Your comfort and well-being are our utmost priority. We take such matters seriously and have shared your concerns with our housekeeping team for necessary corrections.We understand your disappointment and would like to express our sincere apologies. We hope that you would consider giving us another opportunity to serve you better in the future.Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: Dear Lelelvzhou,We are delighted to read about your enjoyable experience at our Club Lounge, and how much you relished the wide array of dishes we provide. It is rewarding to know that our afternoon tea was a highlight of your visit. We also appreciate your feedback regarding our yoga classes. We aim to provide a relaxing and rewarding experience to all our guests and we regret to hear that it was not the case for you. Please know this will be addressed accordingly.We are thrilled that you found our hotel environment to be beautiful and the staff enthusiastic. We always aim to provide a memorable experience to our guests and it's wonderful to see this reflected in your comments.Thank you for choosing the InterContinental Danang Sun Peninsula Resort. We look forward to welcoming you back in the near future.Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: Dear Valued Guest,I am delighted to hear that you have enjoyed your stay at the InterContinental Danang Sun Peninsula Resort. It brings us immense satisfaction to know that our top-tier service met your expectations and that the creativity of our hotel's design added to your experience.Our harmonious coexistence with the adorable monkeys of Son Tra Peninsula is one of the unique features of our resort, and we're pleased to know that despite your usual dislike for monkeys, you found them to be a charming part of your visit.We hope to welcome you back soon for another memorable experience.Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: Dear Valued Guest,Your kind words about the InterContinental Danang Sun Peninsula Resort have truly made our day. It is heartening to hear that the beauty of our hotel, our dedicated service, and our exquisite food have lived up to your expectations. We are also thrilled that you found our unique black and white design, inspired by the local culture and elements like bamboo hats and monkeys, appealing.Your appreciation of the photogenic bamboo hat position in the breakfast restaurant is particularly pleasing to us, as we strive to offer not just a stay, but an experience that is visually delightful and memorable.We hope to have the pleasure of welcoming you and your family back for another delightful stay in the future.Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: Dear Valued Guest,Your feedback has been noted with great interest. It is pleasing to know that you found our services to be good overall. However, it is regretful to hear about the indifference you experienced during check-in and your dissatisfaction with the cleanliness of the room.Our team is committed to providing an exceptional experience to all our guests, and it falls short of our standards when any aspect of our service is found wanting. Professionalism and attention to detail are hallmarks of our hospitality, and we take pride in maintaining the highest standards of cleanliness.Although I cannot provide specific solutions, please rest assured that your feedback offers an opportunity for us to reflect on our services and areas for improvement.Thank you once more for your constructive input. We hope to have the chance to serve you better on your future visits to the InterContinental Danang Sun Peninsula Resort.Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: 親愛的客人，我們很高興得知您在峴港洲際陽光半島度假村度過了愉快的時光。很高興看到您對我們的自助早餐以及獨特的 Non La 海景座位的讚美。很高興得知我們寬敞的房間和美麗的海景滿足了您的期望。我們的私人海灘確實提供了一個寧靜的休閒場所，我們很高興您喜歡它。您對我們友善服務人員的認可確實令人欣慰。他們致力於提供卓越的服務，這是我們努力提供卓越度假體驗的關鍵。我們很高興您能享受我們度假村的寧靜，坐落在大自然之中。我們希望將來能再次歡迎您的到來。最誠摯的問候，Seif Hamdy 總經理

住宿方回覆: 親愛的 Chao Jung：感謝您花時間分享您在峴港洲際陽光半島度假村的住宿體驗。很高興聽到您覺得我們的酒店很漂亮並且我們的服務值得稱讚。我們也很高興您喜歡我們的早餐咖啡和度假村的寧靜位置。我們了解您對我們餐點價格的擔憂。您的回饋對我們非常寶貴，我們會認真考慮，因為我們一直在尋找方法來提升客人的體驗。我們希望有機會在未來再次歡迎您入住，享受難忘的住宿體驗。誠摯的問候，Seif Hamdy 總經理

住宿方回覆: 尊敬的宋愛萍，我們非常感謝您對我們度假村的詳細評價。很高興聽到您喜歡我們位於猴子保護區內的獨特體驗，並且您認為我們的設施和服務是一流的。我們很自豪地提供鬱鬱蔥蔥的花園和寬敞舒適的客房，並配備咖啡機和 Diptyque 浴室用品等高品質設施。我們很高興得知這些因素對您的住宿產生了積極的貢獻。我們也很高興我們的早餐和餐廳在選擇豐富、食材新鮮、裝飾典雅等方面滿足了您的期望。我們理解我們的位置在距離市中心方面可能會帶來一些挑戰，我們感謝您在此事上的理解。再次感謝您的善意言辭和對我們的推薦。我們希望您能再次光臨峴港洲際陽光半島度假酒店，享受另一次難忘的住宿體驗。誠摯的問候，Seif Hamdy 總經理

住宿方回覆: Dear Dada去旅行,It's wonderful to hear that your stay at the InterContinental Danang Sun Peninsula Resort was such a memorable one. We are delighted that you enjoyed the beautiful environment and sea views that our hotel offers. It's also heartwarming to know that our service attitude met your expectations and contributed to your comfort. We always strive to be warm, considerate, and attentive to all our guests' needs.Thank you for highlighting the quality of our rooms, toiletries, and bedding. It's our pleasure to provide these amenities to help create a relaxing and comfortable stay. Your sound sleep is a testament to this.We sincerely hope that you will continue to choose us for your future visits. Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: Dear Valued Guest,It's wonderful to hear about your satisfactory experience with our pre-check-in service. Providing attention to detail and tailoring experiences to meet our guests' specific needs is an integral part of our philosophy at the InterContinental Danang Sun Peninsula Resort.We're sorry to hear that the weather was not cooperative during your stay, but it's heartening to learn that our range of hotel activities kept you engaged and met your expectation.We look forward to welcoming you back, hopefully under sunnier skies where you can fully enjoy our beautiful beach. Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: 尊敬的 201058****，非常感謝您抽出寶貴時間對您最近在我們度假村的住宿發表評論。然而，我們很遺憾得知食物沒有達到您的期望。我們會將您對洲際俱樂部酒廊的下午茶、雞尾酒以及客房內用餐的意見轉達給我們的烹飪團隊進行審核，我們將努力提高食品的品質和種類。再次感謝您選擇我們的度假村，我們希望很快能歡迎您再次光臨，享受一次難忘的住宿。

住宿方回覆: Dear 剌蓝,Your feedback regarding your recent visit to our barefoot buffet restaurant is greatly appreciated. It's essential for us to know where we can enhance our guests' experiences. Your comment will certainly assist us in our continuous efforts to improve our services. At InterContinental Danang Sun Peninsula Resort, we strive to provide an exceptional dining experience, one that is memorable and enjoyable. We hope to have the opportunity to welcome you back and to exceed your expectations on your next visit.Warmest regards,Seif HamdyGeneral Manager

住宿方回覆: 尊敬的客人，我們很高興得知您在我們的度假村度過了輕鬆舒適的時光。我們非常感謝您對我們餐廳、酒吧和游泳池等設施的好評。他們確實致力於為所有客人提供卓越的服務。我們致力於提供獨特而難忘的體驗，同時確保客人的舒適。我們期待您的再次光臨。

住宿方回覆: Dear Chingtangtang,Thank you so much for taking the time to leave a review of your recent stay at our resort. We're thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our resort in the future.Warmest regards,Seif Hamdy General Manager