Katherine
2023 年 11 月 25 日
The room seemed clean enough upon initial inspection. However, we laid down for a nap and noticed several hairs that belonged to none of us underneath the pillows in both beds. There was no AC in the room so it became humid and hot very fast (even in November). The *****ping around the doorway was gone, so bugs were able to come in. Pretty sure we saw some kind of ********* in the parking lot AND the stairwells.
The worst of it was the roaches. Roaches on my pj's that I put down on the table by the microwave just to use the bathroom. Roaches in the bathroom. Roaches in the nightstand and in the plastic protector over the lampshade. Roaches on my pillow.
The one good thing I can say is that the pool looked nice (we didn't stay long enough to swim) and the front desk people. They did not seem surprised that there was a roach problem and offered to switch us rooms. With the drop ceilings and forced air vents, we knew the problem was going to be widespread. We declined moving rooms and they gave us our money back without hassle when I told them we would like to cancel the rest of our reservation.
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