100 評價
Holiday Inn Express 科瓦利斯,在河
科瓦利斯|距離Benton Center, Linn-Benton Community College0.57km
Hello, I am still at this hotel. I am booked for 6 nights here a month before....requested them for 2 queens. When we checked in they said sorry they are fully booked n we have no other choice but to accept A KING BED ROOM, promising to change it the nxt day. So that's where we were given room 137... Now we settled in , had a sleep on uncomfortable beds n before we wake up some unusual SOUND started in morning around 6:30a.m and CONTINUED TILL we were fully awake....to my surprise the sound of RUNNY WATER WITH THAT STRANGE NOISE SATRTED TOO....😲..as if the plane is taking off right above my head but we couldn't figure it out what was that runny water sound!!! So till we could find it's a laundry room right above us and some other machine room right nxt to our room which has never stop till NOW....so everytime someone did their laundry we had that irritating, annoying noise to digest it...n also found that's the a/c unit of the whole hotel right nxt to our room where our bed headrest is....now IMAGINE THE HORROR... why I am saying digest is because we did approach the front desk and they said they can move us in some room but still our request of getting a 2 QUEENS was not met on day 2 and we will given tomorrow that is on day 3.. So it's like SWITCHING ROOM for 3day for our stay of 6 nights...its a NIGHTMARE... Feeling helpless n this raised some concious questions 1) Is the management AWARE about the issue in ROOM 137.??? 2) IF THEY ARE ARE THEY DOING SOMETHING ABOUT IT OR ATLEAST TRYING TO FIND SOME SOLUTION OR ATLEAST INFORMING THE GUEST ABOUT THIS ROOM. 3) IF NOT should we ASSUME the guest uncomfortability Is not their concern and just don't want to stop earning even though it meant mental harrassment for some one like me who has a B.P issue...n disturbance in sleep could be hazardous to people like me... Hope the management finds it appropriate and respond us... Hope other people who are genuinely following the trip advisors also find this great help ..... Thanking trip advisor for creating such platform...
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100 評價