智選假日套房飯店-默斯維爾(Holiday Inn Express & Suites Mooresville - Lake Norman)

第一個晚上，我們拉開被子，被子和床單上都有血跡，週六早上我們起床，我們去了游泳池，客房服務人員一直去我們的房間，但他們從來沒有打掃過。我們下樓到前台Dess。他們告訴我們，我們應該要求客房清潔服務，但我們做了，她仍然沒有出現，我們不得不要求乾淨的床單。她把它遞給我們。我們必須自己整理床鋪。我們不得不把髒床單和髒毛巾拿到走廊外面，她仍然沒有出現，但她告訴我兒子把髒床單和毛巾和垃圾桶一起放在走廊外面。她從未出現在我們的房間。我們在那裡的整個時間裡我們的房間從來沒有乾淨過。

浴缸很乾淨但不夠沖洗。浴缸有一個傾斜部分，以便排水。當浴缸乾了的時候我就進去了，當水到達我的腳時我就滑倒了。太滑了，我無法站起來，只能滾到地板上。 我透過電話向前台報告了這一情況，並於第二天早上在接待處再次報告了這一情況。幸運的是，只有手臂和臀部有擦傷和瘀傷。 讓我不安的是管理階層沒有回應。如果他們試圖聯繫我，我從來沒有收到過。

電梯壞了，我們住在5樓，在住宿期間不得不上下樓梯。游泳池已關閉且無法使用。早餐吧很便宜而且不太好，很多食物都坐著而且變硬了。

我會再次留在這裡只是為了早餐時的肉桂捲。整個早餐選擇都很棒，我女兒聲稱這張床是她睡過的最舒適的床。

電梯壞了，冷氣壞了，我的車也被闖了。它停在前門附近，前台聲稱他們沒有聽到任何聲音，並且相機是否捕捉到任何東西也沒有更新

I rented a room for a weekend with the family, when we received and got to the room, the door was open with the TV on and the pillow by the foot of the bed, it looked like someone was watching TV. We received another room, and the room was really hot, no A/C and the AC unit cover was on the ground, we ended up again getting another room. The last room received was extremely smelly, like if someone was smoking there, so we just decided to find another hotel. Very surprisingly the awful experience at a Holiday Inn Hotel. Lack of maintenance.

The parking is tight and those with larger vehicles is even more difficult. Everything feels outdated and old

The first room we were given had not been cleaned and there was no bedding. The second room we were sent to was directly off the elevator. The floor had not been vacuumed, but the rest of the room seemed clean. The furniture was worn.

Elevator did not come to 3rd floor. Staff was nice, room was clean, but elevator didn’t work properly and sink hot water didn’t work properly.