康斯坦察皇家飯店(Royal Constanta)

This review is written after we've booked 2 nights at this hotel, in August 2021. good: I liked that I could find a parking spot when I arrived, but there were no reserved seats for the hotel guests. So it depends on how lucky you are, in order to find a parking spot. And the good impresions stop here, unfortunately. bad: The hotel is marked with 4 stars. In truth, it does not deserve even 3 stars. Its restaurant, in particular, is horrific. All the people that were working there (especially restaurant) are clearly not qualified to interract with guests. I will add more details below. - the hotel is located really far from the beach, 20 mins + walking distance (we've known of this aspect up front, from when we selected this hotel on booking. The rest of them, below, were "surprises") - there was no wifi coverage (except in bathroom and near the door, where we had poor coverage) - there was a wall socket (mains) which was pulled out, a real hazard for small kids - breakfast was extremely poor, and small, and the ingredients looked like they were left-overs from previous days. - we asked for a coffee but it was not included in the breakfast and we had to pay extra for it - you need to pay on the spot for everything you order, you cannot add the cost to the room tab - the restaurant personell was very poorly instructed, did not know even how to speak politely to guests - we wanted to come for lunch but there was only a single boy at the restaurant who informed us that he can only offer us coffee or drinks, as the rest of the employees were out - the bed was broken and creaking badly -the fridge was very old and full of ice. it smelled bad inside. - there was only a single white sheet on the bed and it was not big enough for 2 people - there was only a single blanket to use, and it was old and dirty - the shower was very old and the water was chill and had low pressure - the safe was a joke. it was bolted to a shelf which could be picked up easily. Our whole experience was very bad and I hope other people, who want to book a room at this hotel / eat at their restaurant, will read this review first, to know in advance on what to expect for their paid money.