terrible customer service. they completely ignored every request i made. even for more towels or toiletries. the management needs to fire everyone there. i even went down to the desk to be told it will happen at some point in the day. i even suggested i’ll bring them back to my room if they can just hand me them. long story short, i didnt receive the towels or toiletries.
訪訪客It was a terrible experience from the moment I walked into the lobby to the moment we left. Overcharged, if you read the back of the door, they overcharged us. The room was disgusting. Breakfast was included, but they were out of everything. A lot of people were complaining to us, they should have complained to the person in charge. Asked for a hairdryer, since the one in the room was broken. Never got it, he said he had no time! Really??