維賓頓貝斯特韋斯特飯店及水療中心(Best Western the Webbington Hotel and Spa)

the stay was lovely very nice rooms and the pool is clean and fairly big didn’t have breakfast so can not comment on that

We booked this last minute because of its location and that it has a pool. All the staff were friendly and welcoming but… when we got to our room there was an awful musky smell, stains on the wall and lamp shade and in need of a refurb(other than the bathroom, which was nice). We didn’t complain as it was only for one night. When going to bed I went to check the windows and found an infestation of wood lice in the spare room(family room), I ignored them and went to bed as my wife hates them so didn’t want to freak her out. The evening meal was also pretty dire, I ordered medium rare steak, it was well done, surely that’s an easy meal for a chef to get right. My wife’s lasagna appeared to be an over microwaved mush! Starters were also pretty poor. We were dreading breakfast but were pleasantly surprised after the poor quality of the evening meal. We used the pool after breakfast which was nice. Overall nice staff but poor quality hotel and food. Needless to say, we won’t be staying again.

This was one of the best value holidays I have ever been on. The breakfast was one of the nicest breakfast I have had and the sauna steam room and swimming pool and gym are all good. I thoroughly recommend this hotel.

Start with the positives; all staff were lovely and the room and pool area were clean. Now to the negatives; uncomfortable worn mattress (needs a new one!), bright light outside window all night, curtains inadequate to keep out (install a blind), walls between rooms paper thin (could clearly hear phone conversations and lights being switched on) sauna and steam room were a walk through the gym and if you'd been in the pool that's a walk in your towel...

Staff where great again, at the pool main reception desk and restaurant. I stay a lot so a menu change would be great, the specials seem to last the week which does not help a block booking.

The building is worn out in a lot of areas. The breakfast was cold and uninviting. The beds hard and uncomfortable. Fortunately we only stayed one night. The view from the building was good. There is a lot of history in the building. On the whole it could do with a really good clean and a revamp.

Check in with prompt and the man behind the desk was polite the distance to the room was quite far and up a steep Hill with my bags to get to the room but overall the room was a good size and the shower was hot

Location was a little crazy from Avonmouth once off the M5 but the hotel, pool staff restaurant where great. I stayed in room 8 in the old part of the hotel and I will be back down every other week.

Really enjoyed our stay, the food was excellent and the gym and sauna and large pool was a bonus but the hotel was tired and needed a refurb, otherwise excellent location and we were happy with ur stay and it was a very reasonable price