We stayed three nights in a room advertised for lake view. The actual view is half blocked by a tree. This is very disappointing considering the images at the website. There was a huge bug on bed sheets and blonde hair noted on towels before we started using them. Lastly the hairdryer was broken. After I requested the hairdryer to be replaced, even though the reception staff said they would do it, it just never happened. Air conditioning was unable to be adjusted and the room gets freezing in the evenings.
Overall, it was the worst experiences I have had during my three weeks of travelling in Italy. It was a huge disappointment.
翻譯
Yurihagen
湖景雙人或雙床間
入住於 2025 年 2 月
夫妻/情侶出遊
3 則評論
10/10
超棒
發布於 2025 年 4 月 1 日
Room is normal standard but really clean I love it
Water tap are clear & fast
But the view is absolutely unbelievable it's beautiful day & night
I love this hotel compare other 4 star hotel because here has big balcony ⭐⭐⭐⭐