The hygiene was absolutely appaling, I understand that this is a *** hotel primarly for *** men to find each other and to chill and get together, but there was ***** stains on all of the sunloungers outside, the sauna and steam room had ***** all over the walls and smelled so dirty and clearly had not been cleaned at all. The sofa in our room and some of the walls had ***** stains, it just felt super gross. They charge you apparently for washing up liquid and I was given two single beds instead of a double which is what I ordered and they didn't seem to care, I had to chase to get an iron and ironing board even though I told them prior. Asides from that the location is great and the towels they give are fresh and are clean which is a plus I guess.
Spoke to company for resolution and got offered a VIP package instead of any money back which isn't good as I likely won't stay there again.
翻譯