希爾頓逸林飯店-哥倫布(DoubleTree by Hilton Hotel Columbus)

I like the area everything was easily accessible. I did not like the idea of not having my room cleaned, after asking the front desk that i would like my room cleaned daily for my entire stay. I got in 9 pm one night after a full day of work to find my bed not made, trash not emptied and towels and things on the bathroom floor. I went to front desk , only to be told would I like someone to make my bed. totally dissatisfied with this stay. I'm an hilton honor members and was treated poorly. asked manager to give me a call after check out , still waiting 5 days later.

Deben informar al check in que cuando compras por expedía el desayuno no viene incluido y ofrecerlo para que el huésped esté claro

This night staff was very personable and amicable. That Am woman could use some sensitivity training. She was stoic. The facilities were as expected. It could've used some more dusting but nothing extreme. Tolerable and forgivable understanding there are staff shortages. The restaurant option was a plus. Great food and beverages. Location and accessabilities very convenient to meet most needs. No evidence of unhealthy or unsanitary conditions as a previous review stated. All was better than expected. Safe surroundings. Breakfast was more of a quick grab n go. Fruit, fruit bars, beverages very simple. Nothing cooked. No complaints. Check in and out has digital key options of which, we chose the physical card key entry. Parking lot accessibility on property and free. That was a plus for us. No hassle there. Bedding was better than average. No wow factor. Extra blankets were in room. That was very important to this cold natured being. All and all pleasant experience. The warm cookies were spot on and sealed the deal! ☺️

The staff is very kind, professional, and helpful. The hotel structure itself is in very bad condition. The ceilings, walls, and floors all look damaged, dirty, and in need of some TLC. The room was ok, and smelled clean but also in need of some updates. The ceiling showed water damage with a lot of cracks. The TV didn't work well, also very outdated. It kept shutting off while watching.

For the price of the hotel, it was extremely dated. There were holes on the ceilings. Breakfast is not included unless you are a member. You can get way more and nicer rooms for less. Very disappointed.

Bed and shower was amazing, construction going on in hotel, hammering, pounding and noise was crazy. Parking lot was a mess due to construction. Not worth the money while under construction

The building was horrible ! Wall paper pealing off the walls, holes in the ceiling, mold under the wallpaper . It wasn’t Hilton standards at all . we were very disappointed

Under renovations i understand, completed floors are top notch!!! Love the superb staff!!!

From the moment we entered the front doors, to the moment we left, we experienced friendly, professional people at every turn. From Tiana’s welcome and efficient check-in (with her amazing smile!) to Veronica’s kind care as we departed at 6:30 am with a coffee made by Mr. Nick, the courtesy and care of the entire staff was simply perfection. We needed the toilet fixed and it happened within moments! We requested more towels and they appeared in minutes! Thank you for making us feel so very at home. My only regret is that we could only stay one night. Although the bathroom was frighteningly small, this was the nicest Doubletree we have ever stayed in and they’ve all been lovely.