哥倫比亞Woodland Park附近住宿

超級棒

So the hotel was kind of quirky as it also has a Hilton Home brand attached to it. You walk in and stand at one counter and they ask you which hotel you’re checking into, and if it’s the other one, you have to move to the other counter so they can check you in. The room could’ve been cleaner, but overall no issues. Only two blocks to the University of South Carolina. Decent location. Pretty easy to get to. No real problems. Other than it’s a little quirks in some of the doors that you can’t get into from the outside, even with a key card. $13 parking at night was a little steep, and when I booked the reservation it didn’t say anything about that. Just be aware of that.

我不能要求更好的住宿地方來帶新的歲月......或者總的來說!我會回來的!景色。位置。裏面是酒店。超越完美。 非常適合散步。非常適合和小朋友一起散步。值得一看的一切都很近。我和我的女兒真的很喜歡它,仍然在享受自己。

很難寫評論,因爲我認爲我在一個糟糕的一天得到了他們,首先,設施位於一個很好的位置,就在主幹道附近,許多超級餐館都在步行距離酒店。入住是一場災難,我們門卡上的房間號碼是錯誤的,我正準備回到前台,檢查的女士出現在地板上糾正房間號碼。房間很棒,我懷疑這是一個升級,因爲我是鑽石會員,雖然在入住時沒有承認這一點。我沒有被問及歡迎獎金,從來沒有收到過任何。然後我去停車,我發現它很好(非常直接向前,所以不確定爲什麼在這裏評論這麼多),但是鑰匙卡沒有被適當激活 - 這意味着備份,並向我身後的汽車裏的人道歉等待進入。鑰匙被削減了,之後一切都很好。早餐充其量是平均的,在混淆了是否必須支付服務後,智選假日酒店比假日酒店更多。我們最後一天很早就離開了,所以我試圖解決並完成前一天晚上所有的付款,因爲接待處有顧客,他們不會允許我這樣做,並向我保證當我們離開時有人會在那裏。我們離開時接待員似乎有一個糟糕的夜晚,根本沒有互動,我要求發票給我發郵件,但它從未到達。總而言之,位置很棒,服務對我來說很差但正如我說的那樣,我感覺自己在糟糕的一天得到了他們,我認爲該地區還有其他更好的選擇。

淋浴很難操作。房間沒有普通咖啡,入住時支付了200美元的雜費押金...今天我從119.25中扣除了賬單費用,而不是返還了200美元的信用。在入住之前我已經全額支付了預訂到Trip.com。前台工作人員在整個住宿期間非常粗魯。即使仍然有問題,我在整個住宿期間沒有wifi連接!不得不在晚上在房間裏使用我的手機數據......前台從未解決,似乎也沒有擔心沒有wifi接入,也沒有提供解決方案或補償。我們在酒店門前坐了3個多小時,試圖拿出200美元的信用卡來“授權”雜費。不是我生日或有史以來最好的體驗!現在打電話給酒店,關於我200美元和雙倍支付的房間,我們只在10:30下午-第二天12:15!

I sent the below to the Hotel directly in May and received no response whatsoever. I found my e-mail to the hotel and decided to post it Where do I begin? I booked my stay (4/27/24-4/29/24) at the Embassy Suites in Columbia, SC approximately 3 weeks in advance (confirmation #XXXXXXXXXXX). I booked a suite with 2 double beds. I called the hotel 4 days in advance to confirm the reservation, and to advise the front desk that I would be arriving late (approximately between 9:00-10:00 p.m.. I was told that would not be an issue. On 4/27/2024, sometime between 6:00-7:00 p.m., I called (what I thought was) the front desk, and was told that I did not have a suite, but only one king size bed, and no suite. I later learned that I was routed to the main Hilton number. Given that I was traveling with a friend, that was unacceptable. I told the representative that, and was told that the hotel was completely booked, and that she would have to ”adjust” my reservation. I told her that I wanted to speak to her manager. Instead, she transferred me to the front desk of the hotel in Columbia, who also told me that she did not have my room, and that she only had a king and not a suite. At that point, I was very irate, given that I paid for a suite with 2 double beds. At that point, I explained that I paid for a suite, and would like to be transferred to her manager or a Hilton customer service representative. Thereafter, I was told she would move someone, and gave me my suite. . I am speculating that that hotel gave my room to someone else earlier in the evening. Later that night, there was a large party in the lobby, kids were running around the lobby and blasting loud music. Other residents started yelling down (given that it was 11:00 at night). Frankly, it appeared that the hotel manager had lost complete control of the situation, and was allowing certain guests to run rampant throughout the hotel lobby. By 12:00, the lobby finally settled down. There was one positive; in that, the cook making the omelets on Sunday morning 4/28/2024, did a great job managing the crowd. However, the bartender on duty (both nights I stayed) should really learn about customer engagement. I bartended for 3 years, and I think I remember the importance of making someone feel comfortable at the bar. She definitely did not do that. (If you don't like your job - find something else). For that matter, I did not feel comfortable (or safe for that matter) at the hotel, which is why I initially picked a Hilton Embassy Suites over the competition. This is supposed to be a flagship hotel for the chain – very disappointing. Frankly, this was one of the most unprofessionally run hotels in which I have ever stayed. I don't think I will stay at the Embassy Suites again and I will question staying at a Hilton again.

We stayed at this property for 1 night on our way home from NY. It's in a convenient location with shopping and restaurants nearby. Our room was the standard Homewood suite. It was clean and well maintained. We did notice some noise from BWI Airport. The fitness center was larger than normal for Homewood and was pretty well equipped. The breakfast was pretty good and items were replenished promptly. We'd stay again.

大換了路下不好的酒店,在布拉尼的費爾菲德訂了房,到了停車場大聲喧譁的聚會,馬上打電話給萬豪,訂了這家酒店。這家住宿經歷了相當近期的預訂。工作人員彬彬有禮,反應靈敏。我對休息室提供的咖啡感到驚訝。它和星巴克商店的新鮮咖啡一樣好。房間乾淨安靜。糟糕的體驗後很棒的住宿。物業有價格高得多的酒店的感覺。