哥倫比亞喜來登城市中心飯店

Bien ubicado, habitaciones limpias, no tiene estacionamiento y no se si por la fecha en que fui pero habían muchas fiestas en la ciudad y los que se quedaban en el hotel eran bastante ruidosos y los sonidos hasta de la calle se oyen en la habitación

The most terrible experience! I booked through ******* and had reservation confirmed and when I got to the hotel Sheraton said they ran out of rooms.. they relocated me to hotel nearly 30min away!! No compassion, no offer to pay for my cab, they just said sorry and kicked me out.. it’s the most horrible thing I ever experienced in my life of travels. I had my other friends booked at same hotel as we all traveled for an event. It’s absolute disappointment. Neither ******* or Sheraton made any attempt to reach me and notify me that they ran out of rooms, whatever that means!!!

I specifically asked for a room with a tub at check in and was given one that didnt. Rather than meeting me at new room, I was told to come to lobby to get key. I was told there was breakfast in the vault in the morning, restaurant was closed. Room was outside of housekeeping area with banging and conversation late at night and early in the morning. Every floor outside of rooms was atomically hot - unsure if there was a heating issue, but wow. Room service was prompt and good, however there was no menu in the room or on the tv. The menu brought to me was so poorly photocopied I could only read the top 2/3 of the menu. A friend tried to send me a bottle of champagne friday night. The desk told her my room number (security??) so she could call the restaurant. Restaurant put her on old 30 mins the first call, 20 the second before she ultimately gave up. Not impressed with this hotel whatsoever.

We enjoyed our stay. The staff was friendly, the beds comfortable and the room was clean. The rooms needed more light and the shower was awful. The water trickled out and was either hot or freezing. With that being said we’d still stay here again. The location is excellent!

The only option for parking is the hotels valet parking service for which there is a daily fee. There is no busboy service and there were no carts available to transport our luggage up to the room. We had to carry multiple pieces of luggage without any cart up to our room on the sixth floor. The ice machine on our floor was not working. They have a restaurant on the 17th floor, which is very pricey. There are limited options nearby for dining while we were walking to look for a restaurant we encountered numerous homeless people, and upon exiting the hotel we were immediately accosted by a homeless man.

The staff, in particular Louis were excellent. Unfortunately, the room did not have body wash or an ironing board.

The hotel needs renovation and is dirtt

Didn't get too stay

Excellent hotel if your visiting the Soda Market on Saturdays. All staff exceptional. Hotel is an updated in a historic building.