Residence Inn Columbia Northeast/Fort Jackson Area

Residence Inn and staybridge is the only hotels i stay at. Feels more like home. Love the sitting area the couch was very comfortable. Love the fact that the suites with the full size kitchen makes you feel right at home. The cleanliness was the best!

Aj at yhe front desk was awesome. He made check-in super easy and was all around awesome.

I give this location and staff a five star reading for the hospitality and service from the front desk to housekeeping were very welcoming and attentive. Breakfast was great place was amazing and clean. All of the Staff were very helpful. There was not one staff member that we saw that didn’t greet us. I love that five out of five. I didn’t take no photos, but the place was very well kept.

This hotel doesn't deserve the 3 star rating that it somehow aquired. We dealt with pee stains on the pull-out mattress, 2 gigantic roaches, and the pool and hot tub being closed the entire time we stayed, 9 days. We chose this hotel over cheaper options specifically for the pool and hot tub. You would think the manager would be accommodating as these problems occurred under her watch, however there was no accountability or even the smallest attempt to provide a slight discount when we were obligated to pay for an additional night. Terrible experience that wont soon be forgotten

Great location, excellent staff. Will definitely stay here again.

All the staff were terrific! So warm and nice. Great service, excellent breakfast, and clean rooms.

So the first room they assigned us to 203 was filled with roaches. As soon as we walked in, there was roaches coming out of the garbage, disposal and roaches crawling up the wall. We are formed the front desk, and they switched us their own 3OH!3, and I was hesitant because it’s right above 203, but the room was nice, and they were in a roaches. Maybe it was an isolated incident

I loved the comfort of the bed and pillows!!! Disappointed the pool unavailable due to maintenance...but we survived 😁

Upon arrival, found out the pool was drained -strike 1. After checking in, found out disposal didn't work, the sink backed up and water backed up in the dishwasher onto the kitchen floor making it difficult to use the kitchen - strike 2 (they did have it repaired the next day). Maid service never came - strike 3. They were supposed to clean every other day and never showed. Trash piled up not only in my room, but obviously other rooms as people were putting their trash in the hall.