人氣Monks Mound飯店

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瀏覽用戶對科林斯維爾飯店的評價

正在尋找Monks Mound附近的飯店嗎？比較房價及評論，找到自己的理想住宿。
伊利諾伊州聖路易斯科林斯維爾萬楓飯店

伊利諾伊州聖路易斯科林斯維爾萬楓飯店

4/551 評價
TRAUMATIZING! This is by far the worst accommodation I’ve ever experienced. The only reason why I gave 1 star is for the PM front clerk, Jessica, who listened to our complaints and helped us check out as soon as possible. The lady who prepares the breakfast was very kind, but the breakfast option was not great. 1. DIRTY! Unwashed bedsheets. The room was so dirty! The bed sheets and pillow cases weren’t washed! You could smell the previous guest on those sheet and bed. I wanted to cry. Good thing is that we always bring our own bed sheet so we just covered it up since it was already late at night. 2. FOOD IN MICROWAVE. As if the dirty beds wasn’t enough, I opened the microwave to heat up some milk for my daughter and I found a left over bag of White Castle in it! Disgusting!!! If the housekeeper is going to pretend to have the room cleaned, at least make sure all the trash has been cleared out the room. The microwaved was stained with splattered food all over. The coffee maker, refrigerator, tv and furnitures had dust sitting on them. 3. DISGUSTING FLOOR. It doesn’t stop at the microwave. I found shoes under the bed. That freaked me out because I thought someone was under the bed! The bed has a base frame and they didn’t even bother to check the little space under the bed. The carpet was clearly not vacuumed. The rooms were just unsanitary, I honestly feared for our health, especially for my little girl. 4. The pool was closed. It was not stated in their website. Nor was there any note from their email prior to our check in. The pool is closed due to “health” and sanitary issue. That was a red flag. They told us to use the pool from Leisure world and they reimburse us. We did for one night but that was so dirty! And the hotel did not reimburse us as they said even after leasing the receipt and emailing it to the GM. 5. BROKED DOWN ELEVATOR. They placed my group with children on the 3rd floor. It would’ve been fine if the elevator was working but it broke down! The elevator inspection sheet was outdated to Feb 2022. Scary. 6. UNAUTHORIZED CHECK OUT. We received an email that we have been checked out on our second day while we were out exploring the city. We tried calling for 30 minutes without any luck. No one answers the phone in this hotel. We had to drive back for 30 minutes just to make sure they don’t clear out our rooms. What a headache and inconvenience. We were robbed a good and relaxing vacation. This was the last straw. This was a blessing in disguise because we had to check out and get out of there as soon as possible. We requested for a refund for the rest of our reservation and got out of there as soon as possible. We weren’t 100% sure if they were going to return our money but we found another Marriott hotel the same day to stay during the remainder of our vacation. This stay caused so much inconvenience, trauma and fear for our health and safety. We did not deserve to be charged for this experience. I hope no othe
科林斯維爾/聖路易斯溫德姆戴斯飯店

科林斯維爾/聖路易斯溫德姆戴斯飯店

3.5/5105 評價
They kept my drivers license and then said they gave it along with four others to the post office. I called the post office and they said that was not true. They did not provide any drivers license to their mail carrier. The manager was very rude when I asked why they did not put it in an envelope and mail it back to me especially since I was told twice that was what they were going to do. They have basically shared my private information (I believe someone that works there is using my drivers license). The manager has given me conflicting information and has done the same with their corporate offices. She also said the policy is to give the post office driver license since that is ”their job” which is not correct. The corporate office also debunks her resposne that this is the policy of the hotel. Corporate offices say that is not true. Don't stay here at all! The rooms and motel were not that nice and the area near the motel was not clean. Much better options in the area and I am sure the manager at those sites are not nearly as rude as the dishonest manager that works here now.
科林斯維爾希爾頓歡朋飯店

科林斯維爾希爾頓歡朋飯店

4.1/572 評價
經濟型酒店
聖路易斯柯林斯維爾美洲最佳價值飯店

聖路易斯柯林斯維爾美洲最佳價值飯店

3/589 評價
總體來說,我住宿還可以。深夜前台的傢伙效率高,很有禮貌。他迅速來到房間,修理了一個電視問題。房間佈置得很好,但浴室可能根本沒打掃。毛巾換了,但是地板上的頭髮和浴缸裏的肥皂托盤的頭髮都換了。這促使我仔細看。看到門後地板的照片。櫃檯在洗手檯附近有肥皂痕跡。我經常住在“經濟型”酒店,到處都帶着消毒溼巾,所以假設是同一個工作人員打掃了房間,我也沒有要求新房間。但是,午夜打掃衛生並沒有列入我當天的成績單。

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