斯圖加特路德維希堡內斯特飯店(Nestor Hotel Ludwigsburg)

The hotel surroundings and exterior is in a beautiful place. Not directly in the town center but 10mins walk. Room was ok, but for the price I had expected a kettle for tea or coffee and hotel slippers. You have to shower in a bathtub. There was no shampoo or body lotion either. Our bedroom was just above the outside dining space and there was a group of very loud guest talking and laughing until 2am which disturbed us a lot even with closed windows. Breakfast was nice but the coffee machine was out of order. I would not choose this hotel again.

Das Unterstellen von Fahrrädern ist kompliziert, da im schwer zugänglichen Keller.

飯店位置很棒，5分鐘即可到達市中心。 我們甚至可以在飯店待到下午2點 這是一頓非常好的自助早餐

非常友好的工作人員和寬鬆的家政理念實施得很好。頂部！

Immer wieder freuen wir uns auf den Aufenthalt im Hotel Nestor im Ludwigsburg. Wunderschönes Hotel , neu renoviert , sehr sauber und sehr einladend zum Verweilen. Besonders freundliche, nett und kulant sind die Mitarbeiter und gehen auf die Wünsche des Gastes ! Wir haben zwei Nächte reserviert, unser Sohn ist aber leider erkrankt und die zweite Nacht wurde ohne wenn und aber nach unser Wunsch storniert! Das nenne ich Kundenservice ! Danke liebes Nestor-Team ! Wir kommen wieder zu Ihnen!

I stayed at Nestor Hotel, Ludwigsburg for five days. The room itself was very comfortable but what really let the hotel down was the lack of catering for vegans. The hotel had assured me at the time of booking that a vegan breakfast would be available for me, however that wasn’t the case at all. There were very limited options that were vegan, such as soya yoghurt, fruit, and tea. None of the food was marked as vegan. When I asked the kitchen staff, I was told different things by different members of staff. Some told me there was milk in all the bread and some emphatically told me the bread was vegan – who was I to believe? Nobody seemed to fully understand what ‘vegan’ means. I was pointed towards the salad. Who wants salad for breakfast? I ended up having a piece of fruit, a soya yoghurt and a cup of tea on most days. None of the cereals were marked as vegan (most cereals are not vegan). None of the hot food was vegan, aside from baked beans and mushrooms. Some staff said the bread was vegan, others did not, so I didn’t risk it. So, no bread, no cereals, and no hot food other than mushrooms. This was really disappointing, especially given that I had asked at the time of booking for a vegan breakfast and was assured I would have it. I told Reception about my problem twice. The first time I was assured someone would look into it and call me. I didn’t receive a call. The second time I just received an apology but no action was taken. I was still charged for a full breakfast for all 5 days. The constant struggle to try to find a member of kitchen staff who could simply give me accurate information, and the lack of a nourishing breakfast to start my days, really spoiled what would otherwise have been a comfortable stay. My advice to this hotel is: 1 – Please educate your kitchen staff about different dietary needs. They also need to know that gluten-free is not the same as vegan! 2 – Please provide labels in front of each food item, clearly displaying what it is, eg ‘vegetarian’, ‘vegan’, ‘gluten-free’. This is really basic information to provide your customers, many of whom have special dietary requirements.

Schönes Haus, anspruchsvolle Zimmer und sehr gutes Essen. Dieses umgebaute Industriegebäude lädt außen und innen zum Verweilen ein. Die Seminarräume sind leider nahezu auschließlich von außen zu erreichen, was bei Kälte und Regen nicht optimal gelöst ist. Das Personal ist sehr aufmerksam. Ich würde es jederzeit wieder wählen, wenn ich in Ludwigsburg übernachten muss oder arbeiten werde.

Very nice hotel in a central location, close to the city centre. Good breakfast. My room was not cleaned !!!! I was given a dirty room. Very disappointed for 4**** hotel. I get the free upgrade for a bigger and clean room! Well done reception. Nice sauna and gym in the hotel.