克拉克森玫瑰飯店(Rose Hotel Clarkson)

乾淨和友好

An average Airbnb at best. Apparently breakfast included but nothing to be seen apart from a fridge with a passive aggressive note on it about not touching food that isn’t yours. The single towel was so old and thin, I thought I might tear it drying myself. No reception, just had to ring and wait for someone to unlock the door and take me to my room. Bed was comfy but the sheets weren’t properly cleaned. If it was an Airbnb, it’d have been average but to call it a hotel is a joke.

Good value for money, the staff are very ethicient :) easy check in and the location is one of thd besf as its right by the train station

Graffiti on hotel and holes on external walls on approach. Looks like it is closed down. Actual room was clean as would not have stayed, but saw others that were not. Does not look like photographs on wotif or website.

The welcome by one of the managers late at night was very warm.

This property would benefit on some maintenance and new flooring. People need to be mindful that their voices carry throughout the building.

Entry was dirty and unattended. Was let in after ringing a bell by a young woman and baby who stated no staff were onsite, she would show me the room. Room was not deluxe suite I had booked, apparently that room had a blocked toilet. No offer of a cheaper rate for the smaller room. Room very basic, only space for a bed. After payment, and on further viewing i realised the room was dirty, big stain on carpet, grubby mirror, no lamp, bathroom fan didn't work and was encrusted with dust. No way to contact staff except by wotif messages. They weren't interested in my complaint. I'm not usually one to complain but this was really not acceptable. However i had no other option for accommodation for the area. There was no explanation of what was available e.g. parking, breakfast facilities, how to contact reception or even where it was and how check out could occur. It's a health hazard and i have photos and video to prove it.

It was not something that I would recommend, very disappointing!