Team was attentive before we check in providing information. However after we check-in we had many issues in terms of cleanliness of the house. Bed sheets were dirty with hair, dishwasher and oven was dirty. We tried to reach out to the local office with no response. We were able get in touch with Vacasa main office via text message in the night. You could only text and nobody picked up the phon. . I have been asked to send pictures via text message. The pictures were sent. Nobody called, just an apology via text. I found new sheets in the drawers. Although, I was also not sure about how clean they were, I used them to replace the dirty ones. Somebody from cleaning called me in the morning however I was not able to take it. Called back no response. I left a text message. No response. I called the main office, I have been told to wait until they reach to local office. Waited in the line, has been asked questions again including if I have more pictures!. And also they told me to have somebody to come in check. This is not acceptable regardless of the property you are staying at. Worst experience in years. Considering the price we paid, makes it even harder to believe. After all the back and forth with main office and finally talking with local office, we have been told that we will be reimbursed for the cleaning fee!… and some additional fee for unpleasant experience we had. Total reimbursement was %16. I don’t think this even helps with the unpleasant experience we had. I hope management of this hotel/condo take this message seriously and make sure future guests have a much better experience. Also there is a pool and hot tub on the premises. However, the pool was dirty with flies and we did not feel comfortable using it. I believe this should be also easy to fix by the complex. If not, it should not be advertised as per of the deal.
great place to stay, la cocina es muy limpia y el lugar es muy lindo, es bueno para que se queden aquí con su familia. The staff at this hotel were incredibly welcoming and helpful throughout our stay”, ”Friendly, accommodating staff, willing to help with a smile”, ”Helpful front desk”
若想要遊覽南太浩湖,貝克特飯店,貝斯特韋斯特簽名精選系列將會是一個不錯的的住宿之選。著名的景點Marcus Ashley Fine Art Gallery、Pacific Crest Gallery和The Loft Theatre均可步行很短距離到達。從飯店到Dirk Yuricich Photography遊覽很方便,天堂滑雪度假村和Drive around Heavenly Mountaiin也均在附近。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。大廳吧給旅客提供了一個舒適的環境,可供休憩。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Clyde's Coffee Roasting Company(咖啡店)、Sprouts(Sprouts)(美國菜)和Red Hut Cafe(西餐)也許是可以讓您找到答案的地方。飯店設有卓越的休閒遊憩設施,比如Spa。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
若想要遊覽南太浩湖,美洲村飯店將會是一個不錯的的住宿之選。附近很多景點,包括Marcus Ashley Fine Art Gallery、Tahoe Sports和Pacific Crest Gallery都離飯店不遠。飯店坐落於Lakeview Commons邊,附近還有很多景點包括Temple Bat Yam和El Dorado Beach。所有極具特色的客房都配備有熨衣設備,讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。在大廳吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Clyde's Coffee Roasting Company(咖啡店)、Sprouts(Sprouts)(美國菜)或Red Hut Cafe(西餐)品嚐下一流的推薦美食。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括Spa和健身室。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
若想要遊覽南太浩湖,雪松飯店及套房將會是一個不錯的的住宿之選。附近很多景點,包括DeRubeis Art Gallery、Hard Rock Hotel&Casino Lake Tahoe和Casino at Harrah's Lake Tahoe都離飯店不遠。飯店坐落於Drive around Heavenly Mountaiin邊,附近還有很多景點包括Nevada Beach和Hansen's Snow Tube & Saucer Hill。飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
Decent for a convenient inexpensive motel. Right across the street from restaurants and shopping and in walking distance to the gondola. The parking lot is really cramped, so parking and getting out can be a little tricky. The room was smaller than some of the other places we’ve stayed. It was nice having a mini fridge (although it didn’t have a freezer) and microwave (although small and old). There was no coffee maker in the room but Starbucks is across the street. The bed and pillows were fine. Shower, heat, wifi all worked fine. Nothing that sets is apart (bad or good).
BBrenda AThis time my stay at this hotel was terrible. First of all, very difficult to find a parking spot. We had to wait and park next to the trash at the end of the parking. The conditions inside the unit were disgusting. The electrical outlets were broken, so we had to unplug the microwave to plug the phone charges. The sink was disgusting, it was clogged, and the shower floor looked dirty as well. The wall seemed to fall with holes and paint falling in several places. We could hear the noises from other rooms. We rented the room because in prior experience the room was nice and comfortable but this time it was very nasty. We wasted our money.