Recent surgery scheduled for the University of Kansas Health System at 10730 Nall Avenue. I wanted my husband to have a comfortable, clean and easily accessible place to sleep, and that provided a hot breakfast buffet every morning. He stayed at this hotel from April 16 to April 19. Because of my surgery and the number of overnight stays, we received a discount on the room. The breakfast buffet costs $9.95 p/p. My husband rated it as excellent ~ no complaints at all. Scambled eggs, fried potatoes with sausage gravy, bacon, a muffin and coffee. Many food options were available including cereals, pastries, biscuits and gravy. We were also pleasatly surprised that the hotel offers a dinner menu begining at 5pm. Price of the entrees was reasonable. The dining room tables in the bar area were clean and ports for charging electronics were on or near the tables. Check-in was quick and efficient. They had all of our information ready to go. Our room was very nice. The bed was very comfortable with lots of pillows. Everything was in working order. Lots of electrical outlets and charging outlets for our electronics. The bathroom was very clean. Shampoo, conditioner and body wash was provided in large containers on the bathtub wall. Nice water flow. I have no complaints on the room. It was very nice. We would stay here again. Location is easy access on and off from I435 which is a heavy trafficed area. My husband had only a single complaint ~ There was no TV station guide available in the room. The ”guide” on the TV remote control didn't work. We were able to find the channel for the TV guide, but it was cumbersome to use. A sheet of TV channels would have been nice to have. We have been using a competitor business for hotel stays for the past 20 years. We noticed that the quality, cleanliness and customer service has declined in the competitors hotel offereings. IHG has definintely won my future business. This was a great experience for us.
Stayed here for a family gathering. The fire alarms began blaring at 6am, due to an electrical outage for several blocks. With the alarms blaring, lights flashing, no electricity and wandering thru the stairwells to the lobby, several in our party were charged for coffee! I was not, but another lady next to me was charged for hot tea. For the price of a few tea bags, a couple of bags of coffee, the hotel could have earned some loyalty, bit chose to instead charge some people for coffee. This hotel is modern and updated in the lobby, kind of super 8 in the hallways and rooms. Beds were comfy, room seemed clean (the carpets were a bit sketchy) and the staff at the desk were great trying to keep everyone informed.
I've rarely stayed at Hyatt Hotels but I'm glad I did this time because it was a real treat. The rooms were well thought out, practical and yet stylish and clean. The staff was super friendly and went out of their way for me. And the breakfast was amazing. I've never had any hotel breakfast come close.
TTing Yu Chang:)I am staying in room 134. The receptionist in the morning was very kind, and the cleaning staff were very diligent. The room was very clean and comfortable. I will definitely come again next time. Excellent!