搜尋奧本住宿

Staff was super but this hotel definitely has issues with housekeeping. The common areas were not vacuumed and when we checked in our first room, the bathroom counter was very visibly dirty and the shower stall as well. The bedskirt was ripped about 8 inches and should’ve been replaced. This was a late night check in, and we were exhausted, and I was overwhelmed by having to go to a different room. They moved us to another room which was clean but one of the lamps was out by the bed so we had to change our own lightbulb & areas around the nightstands were not vacuumed, and there was an odor like someone had been vaping in the room or very strong cleaner odor. We were so tired we decided just to stay in this room and not have to move rooms again.

幾年前翻修後,這個地方開始顯示它的年齡。我們最近住在109號房間,有很多問題。壁櫥上的雙摺門偏離了它的軌道。我試圖自己修復它,但無法把它放回原位。浴室通風扇不起作用。浴缸排水緩慢,直到你洗澡時站在幾英寸水裏。淋浴地板非常滑,這令我們感到驚訝,因爲這個房間是爲無障礙的訪客而設置的。當你移動浴室門時,浴室門發出了很大的聲。房間隱隱地聞到香菸的煙霧,這讓100%無煙建築感到驚訝,但顧客們在入口門外吸菸,因此煙霧滲入。我無法使用我們房間的WiFi,因爲我的筆記本電腦警告它不安全,不安全--在其他酒店通常不會有問題。我的電話連接很好,但我決定只使用4G,因爲它更快,更安全。我們入住的時候,前台工作人員戴着口罩,但是退房的時候前台的年輕女士沒有戴口罩,儘管大堂到處都標明需要戴口罩。可能不是酒店的錯,但是這個地方吸引的客戶開始走下坡路了。太差了,因爲這個地方的位置蠻方便的,而且有好的停車場。

住了一間帶最噁心浴缸/淋浴的一臥室“套房”,當我抱怨/要求換新房間時,被告知所有的浴缸都一樣,因爲Auben有硬水,所以他們只是在鏽跡上塗漆...如果這就是洗澡的地方套房看起來像,我討厭看到其他房間。

祝您入住愉快。該建築物正在建設中，所以它把我甩了下來，但房間乾淨整潔

這一天很舒服。工作人員非常有禮貌。這個地方很乾凈，位置也很完美。很多很棒的餐廳，周圍都有美味的食物。容易到達的位置是市中心。一切都很容易到達。

酒店比較新，設施很好，關鍵是很衛生。Worcester距離波士頓市中心有一段距離，但是酒店門口是火車站，停車不收費也很方便。早餐不錯贊一個

Carpets and bedding musty and lumpy, broken lamps, worn furniture -- everything in the room seemed 30 years old and unloved. Tiny cramped bathroom, with minitub, soap and shampoo in refillable pump bottles mounted on shower wall as at a gym, that pull off and fall into tub when you try to use them (and hardly seems sanitary that every guest has their hands all over them). Below freezing cold outside but a/c was blasting frigid air, controls and on/off switch on a/c-heating unit not functioning, wall temperature control box not operable by guest. The room seemed like housekeeping had not been in it since several months before in summer -- how else would nobody have noticed the a/c blasting frigid air before February? Ended up trying to block the icy blast from the a/c blower by covering vent with towels, bedspread, but not successful. Jacuzzi spa was completely drained and bone dry -- with strips of moldy duct tape stretch across it like a giant asterisk -- that duct tape looked pretty old and discolored, as if placed there a long time before: ”Oh, we're waiting for a part,” says the desk. Right. Pool looked fine but was closed: ”Oh we're down for maintenance.” ”Oh we're waiting for the inspector.” When paid-in-advance customer opines they chose the hotel for pool and jacuzzi, is told by desk, ”We'll refund one night from your bill.” A total lie. Despicable: charging for facilities and services they've no intention of providing, lying to customer re refund just to stop them from demanding what they paid for. This place effectively has no pool and no jacuzzi, and negligent maintenance altogether. Oh and the ”breakfast available” will set you back about $20 per person with tax. They display bottles of water prominently in the room, but fine print on the label warns they are only ”free” if you first pay a hefty rewards program membership fee. $50 per night ”incidentals fee” swiped from your credit card on check-in, I guess in case you drink of the forbidden water. I cannot comprehend the level of pettiness in the corporate boardroom when policies creating this nickel-and-dimey guest-hostile operation were decided. It is beyond cheap, it is beyond a clip joint: it is fraud. Was in town for events, so no time or energy for the distraction of acting as unpaid consultant to this absolute disaster of a company -- incompetence plus bad attitude all around -- the antithesis of hospitality. Must to avoid.

停車場免費，地上的。早餐很簡單，西式的，炒蛋，肉餅，稠麥片粥，烤土豆塊，果汁，麵包，煎蛋，可以單點可以自助。就是很美式家庭的風格，設施不差，但跟國內的酒店不是一個風格。位置還可以吧，基本是在大學內。對我而言足夠了，又不是度假。

當我們在入住時間快2個小時後到達時,我們被告知我們的房間還沒有準備好,沒有道歉,只是這是一個繁忙的夜晚,我們被告知這將是另一個30-45分鐘。我們在大廳裏坐了20分鐘,然後才想到把東西放在桌子後面,然後去城裏等着。當我問前台的人拿着我們的東西時,他檢查了他的電腦,說:“哦,你的房間準備好了!”如果我沒有問,他不確定他會對我們說什麼。我要求與經理談談我們房間的折扣,被告知他在開會。他遞給我我打電話的經理卡,並留下了信息。我解釋了我的情況,告訴他我期待着在不久的將來與他交談。他從未回電,我們從未收到任何類型的折扣或對我們的情況的認可。糟糕的服務和對經理的羞恥,因爲他們沒有勇氣打電話和我說話。

When we arrived we had two rooms one in the front the other in the back building. My daughter and her boyfriend walked into the room they were assigned in the back building to find dirty towels, the bed a mess and food on the microwave. Clearly someone else was already given that room. There were several people just hanging out in front as well as in the hallway making making comments about her luggage and her boyfriend’s jewelry. As we walked into our room up in the front the room smelled like mildew and had marking in the wall. When we went in to the front desk he thought he could find another room for my daughter in the back building and i refused to stay there. He clearly knew I was not happy and was not about to stay there so he quickly refunded us and we went about our way to another location. I WOULD NEVER recommend anyone stay here!!