希爾頓歡朋飯店-奧本(Hampton Inn Auburn)

Hotel en excelente condiciones, el desayuno muy rico y completo

We were in town for a cheer competition. Only one person on duty upon arrival so check in line was long. I had booked a super king that sleeps 6 but the room they tried to put us in was 2 queens. After some shuffling around we finally got the rooom we paid for. Next issue we went to use the pool and hot tub only to find out both were out of service.. The next morning we went for breakfast and they had run out of many foods. They said they had numerous peoplecome in overnight and weren't prepared. While the propert was clean I was very disappointed with the overall stay. I frequent Hilton or Hilton backed hotels when we travel. This was not up to a Hilton experience

We have stayed at many Hampton Inns and the minute we walked in it smelled awful. Then we went to our room and it smelled horrible as well. I’m not sure if it’s the cleaning solution in the carpet but it was awful and other people said the same thing. At breakfast they had run out of potatoes and I walked to ask the woman who was bringing things out to the kitchen if she had anymore potatoes and she snapped at me and said I just filled the container and I said well it’s empty and she said well I’ll cook more but it’s going to take a while. I am gluten free so there is only certain things I can eat so I ended up having an apple and an orange. It really was unfortunate there was nothing else that was out I could eat

Missing pillows. Broken drain stopper for the tub. Breakfast was expected an hour late, we had to leave early so we couldn’t stick around and wait.

Check in was incredible slow. New staff or computer problems. Loud music playing in a room down the hall. Can’t get wifi on my phone.

The hotel and the location are fine but the cleaning products are horrible, I have been gone for 5 hours and the smell is still in my nose and mouth. It makes you wonder what smells they are trying to hide. I won’t be staying there anymore