河畔賓館(Riverside)

DiDi, Swedish owner did not give me a nice welcoming, he was in hurry to go on an outing with resident. When I told him I wanted to change rooms, we got into a very bad heated discussion, then finally he said ok in a very harsh way. Since then for the remainder of my 5 days DiDi was not helpful, very poor response when texting him, refused to return my calls, and avoided answering questions I had about my stay. Poor Wifi all around property. Poor housekeeping for room, never changed the bed linens (during 4 N stay); daily had to ask for clean towels and to empty trash in rooms. Rooms were out dated, extremely worn old towels. Extremely HARD mattress. I had large room w/ sitting area n kitchen, but kitchen had no supplies (no dishes, no utensils, no microwave) only refrigerator. When asked for a dish, bowl, fork, his wife told me No, then I walked to kitchen and she went to get items. Communication w/ staff was extremely difficult (only spoke Thai) n had to call DiDi abt. my concerns. Severe problems with Ants 🐜 in bathroom n kitchen areas n kitten cleaner brush (used from previous customers) was smelling, dingy, n owner should have provided new one. I asked DiDi to for help to find a driver he said it was difficult for drivers to come there n I should call Grab (Uber like service) which does not come to the area. I ate at the restaurant 1 time, food was too salty n not very good, so I ate the rest of my meals at outside hotels. DiDi , the owner said he had lived here over 30++ years , but he has decor, towns, bed linen dating back to those years. I was 110% unhappy and disappointed with how I was subjected to rudeness and inhospitable manners by DiDi the owner. I’ve traveled around the World and never have experienced disappointment as I did with owner, and property. I DO NOT RECOMMEND ANYONE TO COME HERE, if so be aware of what May transpire during your stay.

Even though we appeared to be the only guests, we were warmly welcomed by an impeccably clean cabin, beautifully manicured gardens and a very genuine smile. The property is comfortable and perhaps best visited during the warmer months when the pool can be appreciated more. Various size cabins are on offer, each painted individually, making a lively and colorful display, with an overall feeling of magic. Nice!