芝加哥St. Peter's Catholic Church附近住宿

150多年老牌希爾頓酒店，美式高尚懐舊風，位置超中心，可是沒有專車接送往來酒店機埸，客房沒有 USB充電口，電插座舊廢，十幾個全不能取電，找客房服務半小時沒人接聽，到大堂找前台，逢大量客人 check in, 等到了前台人員競說她也沒有，會找客房服務人員幫忙，讓回客房等，結果等到睡覺都沒有員工到來。住了五晚，第三晚前台經理，美籍華人競然全程跟我這位港仔講英文，突然要求第二天換房，競在參加完馬拉松跑步完畢當天下午3點前調換，第二天跑完馬拉松，上到房房卡開不了門，到大堂更換並要求行李員幫忙搬行李。結果又係等，沒有員工到來幫忙，自行拖着二個大夾行李搬房。太累當晚在酒店傍食晚飯後洗澡睡覺，第二天打開行李找現金信用卡，竟不翼而飛，告訴客房人員，她轉告保安，稍等來了個保安說在我之前住的客房看及查找一遍，沒有發現遺留任何物件，其後致電其主管，競對我說因樓層走廊沒有監控錄影，沒法查找誰人入我所住房間，着我自行到附近警察局報案。 3800港元一晚，老牌名店，竟然是這樣的服務水平，可怒復可悲。2023.10

把真正優秀的韋伯斯特格里萊餐廳與這家酒店分開,你擁有...,沒有任何東西建議住在這裏。但是韋伯斯特格里萊價格昂貴(95美元牛排和上部)。所以,有一點不匹配。入住需要很長時間,因爲他們有一個人在辦公桌旁處理一條几乎從門外出去的線。酒店知道誰進來了,應該相應地計劃。我在這裏住了5個晚上,6天,儘管每天要了兩次,但還是得到了兩次家政服務。一天,他們進來倒垃圾桶,把毛巾扔在牀上,扔進幾杯庫裏格杯子。留在這裏的其他選擇太多了。牀和牀單都很好,但這只是一個住宿的地方-沒有裝飾和糟糕的服務。下次旅行我會去別處看看。

位於芝加哥最著名的loop地區，交通出行非常方便。房間非常大，而且新，裝修很現代。升級到高區，看河風景一級棒。步行10分鐘過河可以到whole foods，三餐解決。酒店價格也很公道。

希爾頓酒店位於芝加哥最著名的格蘭特公園邊，去芝加哥藝術博物館，芝加哥自然歷史博物館非常近，去湖邊也不遠。酒店設施具體年代感，我們訂的房間面向大湖，早晨太陽從湖上升起，陽光照進房間……

This hotel charged me a fraudulent $500 ”smoking fee” when I've never smoked in a hotel room in my life. Coming up on Lifetime Platinum status (10 years of 50+ nights/year with Marriott) without a single incident, and the staff at this hotel claims they have ”evidence” of me smoking in the room. So, either they really have evidence and it's fabricated by a staff member and I am being scammed, or their ”evidence” is something that isn't really evidence of smoking, which would mean the staff is incompetent. The latter theory is believable, given that no one was able to help route my call to someone with whom I can make my case and dispute the charge. I waited through several 5-minute call transfer holds, being told that I need to talk to the security department, or the head of the front desk staff, and each of these people told me they could not do anything. One of them finally gave me contact information for Marriott Corporate, after becoming cold/rude when mentioning their ”evidence.” I feel like I'm in a terrible drama, being wrongly accused like this with seemingly no recourse. I am not only being charged $500 for nothing, but my reputation with Marriott is possibly put in question. There doesn't seem to be recourse with the hotel so I am waiting on Marriott Corporate, as well as my credit card company, to respond about this.

一開始收錢出現了問題 攜程收了房費 酒店又收了一次 與攜程溝通后及時解決了 過了幾天酒店就退回來了房費 其中攜程積極的幫忙解決 非常棒 唯一不好的就是酒店訂的出租車是不打表的 覺得有點坑 用Uber就好 不要讓酒店幫訂車

After taking a friend’s recommendation to change our hotel booking from the RI Chicago Downtown/River North as it’s a newer property, closer to the action, and their family friend is the GM — we happily did so about a week before my daughter’s 11th birthday weekend trip over Canadian Thanksgiving/Chicago marathon. Especially because there was a 2-bedroom suite for our family of 4 which was a huge win at $1000USD per night. Recognizing there would be a higher chance of winning the lottery this weekend than having a hotel room ready for early check-in, I still called en route from the airport as I always do, and also as a courtesy to let them know we’re on our way and will require concierge services to store our bags in the meantime. The front desk manager Andrew answered the call and very abruptly and rudely said with a scoff “Your 2-bedroom suite is our most in demand room so no, it’s not going to be ready early.” Just the way in which he said it took me aback a little but I’d just come off a flight, maybe I was tired so I shook it off. He then proceeded to use the same dismissive tone when I asked two follow-up questions: “When is our room expected to be ready then?” — “Normal check-in time, 4pm.” “Is there somewhere my girls can change and freshen up from our flight?” — “No there’s nowhere for your kids to change here.” I found that response a bit bizarre so I rephrased it: “You mean, there’s not even a lobby washroom that we can use to freshen up from our flight in?” - “Well, you can use the bathroom if you want to. I’m just saying we don’t have change rooms or anything set up for you to change in.” My husband and I have both been in the sales and service industry, albeit finance, for over 20 years. There’s not much that bothers us, or would compel us to write a review to share a negative experience. I will always make sure that I give someone the grace to course correct, as I would hope someone gives me, if I have acted out of character or said something or done something to hurt someone’s feelings. Whatever Andrew was going through that day, the immediate impact of his words was taking the wind right out of our sails for an exciting and special birthday weekend within minutes of arriving in Chicago. So I reached out to the GM Tommie Van to express exactly this point - that tone matters. Words matter. Tommie assured me he would take care of rectifying the situation and when we checked in at 4pm, the girls would be “elated” about what the hotel was going to set out for us. After a day touring Chicago, we arrived back at the hotel at 5:45pm, exhausted, and giving them additional time for our rooms. As the two-bedroom suite on this property is two adjoining rooms - only one room (the girls bedroom with two double beds) was ready. The main room (one-bedroom suite with dining area, kitchen, etc) was not ready and we would get a call later on. I emailed Tommie again to let him know that not only was there nothing to be “elated” about in our r

很開心的一次入住 推薦哦！ 服務人員都很熱情，我不小心把東西丟垃圾桶 清潔人員已經清理完了，聽説後還嘗試幫我找 還是蠻感動的 房間每天收拾的很乾凈 一樓的服務人員態度都很好 要去一樓拿飲用水 水管的水不能喝 地理位置很不錯 去哪裡都很方便 有機會再來還會來住

2017年1月和2022年9月再次入住。大流行在Allerton造成了嚴重的破壞。之前,大堂層的M大道休息室空氣親密,燈光昏暗,帶有綠色和紅色的口音。我在爲婦女遊行編織小帽子時了子。雖然獨唱,但我在酒吧裏和陌生人聊天。時間不錯。快到昨天。酒吧不見了。大堂漆成明亮的白色,點燃了1000瓦燈泡。刺耳。真令人失望。九個疲憊的旅客等着登記入住。一位漂亮的黑女人坐在桌邊耐心地幫助一位顧客,她誤會了別人,而其他人卻在等着我。我離開了,在拐角處找到了一家喜劇俱樂部,一小時後又回來了。同桌的女士,現在晚上10點排隊就更久了!等我最後轉了20分鐘後,我跟女士交談,她和保安男顯然是隻有2個人值班經營400-odd房間酒店,沒有酒吧,沒有餐廳,zilch。電話連個接聽都沒有。這怎麼安全???(不錯,有品味)房間裏絕對沒有標誌/品牌。沒有關於酒店活頁夾,沒有記事本,沒有電視頻道的列表,沒有不要打擾門上的招牌!讓我非常關心沃裏克的 Allerton 的未來。

我丈夫給我一個精彩的逃跑驚喜..在辦理入住手續時,我們感到非常受歡迎..Mayte 是如此善良和真誠..第一印象是如此重要,她使我們的逃跑變得完美!我們的房間很漂亮,景色令人驚歎!我們在利裏卡享用早餐,度過了我們過夜的大部分時光!巴雷特也非常友善和樂於助人...我完全推薦Sable...這是一家美麗的酒店,但Mayte和員工是完美的!💜