芝加哥瑞吉飯店(The St. Regis Chicago)

We decided to have a short staycation in Chicago for one night at the St. Regis and had an amazing stay! The property was beautiful and the staff (especially the butlers, thanks Erika!) were quite attentive, definitely what you would expect from a top tier property like the St. Regis. Our room was delightful and the bed was one of the most comfortable hotel beds I've found. The champagne sabrage is a fun touch and made for some great photos. The pool area was very well maintained with plenty of chairs and fresh towels. The location is a little ways from the main shopping on Michigan Ave but we used the house car to drop us off and walked back. We were also able to have dinner at Tre Dita and breakfast at Miru. Two great options without having to leave the hotel, which was perfect since it was cold and raining when we arrived. Overall this was quite a memorable stay and we'll definitely consider staying at this property again for our next staycation.

I thoroughly enjoyed my 3-night stay at this new luxury property. As a Marriott Titanium member, I’m excited to have the St. Regis as a high-end choice in Chicago. I normally stay at The Langham, which is exquisite also. The location of the St. Regis is at the very eastern tip of Upper Wacker Drive, so it truly lives up to its slogan of “Where the River meets the Lake.” The hotel decor and infused scent are impressive from the moment you walk in. The front desk staff are welcoming and helpful. Special shoutout to Timothy on the front desk and Gabriel the doorman, with whom I instantly bonded. Their cheerful demeanor really boosted my stay. Don’t forget to take advantage of the complimentary house transportation; I really enjoyed Arthur, the capable and affable driver, who will take you wherever you need to go within the loop (first come first served.) The restaurants and bars are lovely; pricey as you would expect ($24/cocktail). I booked through AmEx Platinum Fine Hotels and Resorts, so received breakfast every morning (up to $60) and $100 credit toward spa or restaurants. The fitness center and pool are spectacular with awesome lake and river views. There are quite a few outdoor decks and spaces on the fitness and restaurant levels that will be lovely gathering places in the spring and summer. Didn’t get to try the spa this time, hope to do so on my return visit. My room was extremely spacious- a deluxe corner king with “park view”- which means no water view. At first I was disappointed, but I was only in my room to sleep, and used the hotel spaces to take in the water views. Huge bathroom with great amenities; also there was a gift of macarons waiting for me - so delicious! I recommend the hotel and I look forward to returning! It’s great to have another 5-star hotel in Chi!

一月我們住在瑞吉酒店慶祝生日/週年紀念。從辦理入住到退房，工作人員都非常樂於助人且細心。我們非常感謝維羅妮卡、丹妮拉和馬克的熱情歡迎！我希望我能得到更多的名字，但實際上我們遇到的每位工作人員都很專業，並且竭盡全力提供幫助。房間漂亮又寬敞。 Miru 是一個很酷的地方，他們的早餐很美味。我唯一的抱怨是酒店各處都很冷。我知道現在是芝加哥的冬天，但業主絕對應該為前台和大廳購買一些加熱器。我同情你們的員工！

令人驚嘆的酒店。無可挑剔的服務。我們真的很喜歡在頂樓的 Miru 喝一杯飲料並吃一頓壽司。儘管我們沒有參加這次旅行，但游泳池和健身設施看起來很漂亮。 Yudi，管家真的很棒，讓他隨時提供咖啡、茶水服務、擦鞋服務、熨燙衣服真是一種享受。世界一流的酒店。芝加哥很幸運能擁有如此水準的瑞吉酒店，我們感到非常幸運能夠體驗它所提供的一切。

哇！自從今年夏天開業以來我們就想住在這裡。建築很漂亮，服務無可挑剔。作為鈦金會員，我們升級了套房之夜，並與家人一起入住了大都會套房。絕對棒極了！入住的過程正是您所期望的這種水平和無縫。瑞吉酒店的管家服務在芝加哥五星級酒店中脫穎而出。我們的管家 Yudi 和 Clovisa 非常棒。在去我們的晚餐和劇院之前，我利用了擦鞋和熨燙的機會。兩位管家都為我們的女兒們準備了一盒特別的馬卡龍。歡迎我們回到我們的套房，並提供了一瓶冰鎮檸檬水和蛋白杏仁餅乾展示。早上我要了兒童長袍，立即收到了兩件帶拖鞋的長袍。泳池很漂亮但是很淺。這裡沒有熱水浴缸或蒸氣浴。這有點令人失望，因為 JW 和 RITZ 都有蒸氣桑拿和熱水浴缸。最後哇！！當我們準備出發去預訂晚餐時，我們使用了路虎攬勝作為私人接送服務前往我們的餐廳。謝謝亞瑟。如果您正在考慮為家人預訂，我強烈推薦芝加哥瑞吉酒店。肯定是五星級！

我們留下來慶祝除夕夜。 826 套房。最令人印象深刻的是所有部門始終如一的高端服務和對客戶體驗的關注。我們的門童/搬運工立即向我們打招呼，並竭盡全力真誠地歡迎我們。服務的第一印像很好。由於我們的套房仍在清潔中，前台助理（不在前台後面）幫我們拿行李。非常細心和精緻。當我們在大廳的休息區等待時，因為我們的套房仍在清潔中（等了 15 分鐘），另一位工作人員（不在前台）為我們辦理了入住手續，這很好。大廳的禮賓部一直非常細心地為客人提供協助。我們的客房服務員為我們提供了夜床服務，並在我們晚餐時幫助我們滿足了我們的特殊要求。考慮到這是一家生菜娛樂餐廳，今天早上米羅的早餐服務出奇的好（感謝艾莉森，他給了我們五星級的服務，真誠而愉快，這是我們沒想到的生菜）。前台工作人員有點不一致。一種是偉大的互動，一種是一般的互動。我們的套房擁有預期的所有花哨功能，但是，套房的整體佈局和設計並不像它本來可以提供的巨大空間那樣令人印象深刻（即：浴室可以更小，客廳可以更大，沒有硬木地板）

I am surprised no one has mentioned the nauseating smell infused in the rooms. When I first walked into the hotel, I thought it was pleasant but strong. When I got to my room, I couldn’t believe how overwhelming the smell is. It is so strong, it is giving me a migraine. Reminds me of telling my mother that with perfume “Less is More”. I won’t be back until they fix this.

完美本身 我計劃住宿的地點，因為我打算在芝加哥週邊走走，在眾多酒店中，我預訂了瑞吉酒店以享受酒店住宿。由於這是一家新建的酒店，不僅設施很棒，而且包括維羅妮卡在內的所有員工都很友好。作為 Bonvoy Platinum 的福利，我獲得了 60 美元的早餐積分，並且吃得飽飽的。儘管這是一個標準尺寸的房間而不是套房，但它很寬敞並且可以看到美麗的河景。如果下次有機會的話，我想訂一個更好的房間。

I was in the Chicago area for a few days and decided to use my 1 free bonvoy Amex night certificate and points to stay at the St. Regis in Chicago to celebrate my birthday. The hotel was beautiful and the staff was exceptional. My room was automatically upgraded from a standard room to grand deluxe room with a river view with a chilled bottle of champagne and sweets. Though there is no lounge and we were offered $30 per person for breakfast or 1000 points. We took the breakfast, but to be honest we always went over the $60 since the food was pricey. There is a house car available to guest on a first come first served basis. The location of the St Regis was perfect. It was far enough away from the major part of the river and we never heard the traffic or train, but it was very easy walk to get to the riverwalk.