埃塞克斯艾美飯店(Le Meridien Essex Chicago)

我可能永遠不想再在這裡預訂。儘管工作人員很友好，但問題出在房間。不僅當我走進電梯時，有一個傾角，我掉進了電梯，扔掉了我所有的東西，不得不把自己拉起來，回到我的房間，我很困惑，因為它太小了，我有預訂了一間豪華房，然後聞起來就像有人在裡面抽煙一樣。另外，窗戶關不上，所以很冷。我不得不下樓換房間，甚至新房間也有一種揮之不去的氣味，就像維加斯房間的煙味。每天晚上，我們待在自己的房間裡，我們都會因為呼吸而從她胸口的通風口處感到劇烈的咳嗽。 ，我帶著我最好的朋友之一來這個地方，但我永遠不會留在這裡。此外，Quik 還可以給餐廳裡的食物小費。樓下實在太慘了。

我和丈夫在城裡度過了一個聖誕節週末。我們的房間看起來全新、非常乾淨、現代。最好的部分是床，超級舒服。老實說，經過一整天的忙碌、雞尾酒、晚餐和表演後，我真正關心的是睡個好覺。也喜歡這個位置，我們可以看到湖泊和天文館的美麗景色。

愛它！舒適的床和枕頭客房配有長袍和拖鞋。我非常喜歡好的床上用品。工作人員真的很好。入住和退房都很簡單。希望他們有深夜小吃自動販賣機，但我肯定會回來的。

辦理入住手續的女主人非常不專業，她從卡片上拿走了100美元。我向她展示了它是從銀行轉來的，她說他們沒有。然後她非常無助，當我要求與經理交談時，她在嘲笑我。經理要求我留下現金雜費，然後第二天他們收取了 17 美元的酒店費，但後來他們希望我用泰勒卡支付，而不是他們有現金，因為他們沒有零錢。很煩。

糟糕的客戶服務。預訂了一間有2 張床的房間，抵達時被提供了一間有單人床的房間。 ..實際上我已付款他們額外的錢只是為了睡在椅子上，然後第二天因為背痛去醫院......

I bit small but just enough! Very nice staff. The walls are somewhat thin I could hear action during the night (if you know what I mean ). The best part for me was the shampoo and conditioner they smelled amazing! Over all I would recommend if your going to solder Field stadium, 20 min walk. They're a public parking is cheaper than the hotel . It was a nice experience.

I booked four nights through *******. On the last day, when I was about to check out I was charged with resort fees, when I asked about that, they told me that the hotel also gives $15 credit to use for food inside hotel to offset resort fees. I never received it for even single night, when I told them that, they said “sorry about it and we will refund you credit card for $15 for every day”. About months passed and I called them to see the status of this, today they told me that they have given me the credit and I have used hence they are not going to refund me, this was totally untrue as no one told me about it not anyone given me credit for it. Extremely furious that they are totally making this up!!!