清邁標誌公園飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Icon Park Hotel. We appreciate your honest review, as it helps us identify areas where we can improve.We apologize that your stay did not meet your expectations. We take your comments seriously and will use them to address these issues promptly.We are glad that you enjoyed the spacious room and the convenient location of the hotel. We hope that you will give us another chance to provide you with a better experience in the future.Best regards,Mesa K.General Manager

住宿方回覆: Dear Chachakeai,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate you rating us 4.3 out of 5 and highlighting the positive aspects of your experience, such as our convenient location, spacious rooms, and excellent service.We're glad to hear that you found our location ideal for exploring the old city and that you enjoyed the spaciousness of your room. It's also great to know that our staff made your stay comfortable with their friendly and helpful service.We understand your comment about the pricing and the lack of breakfast. Your feedback is valuable to us as we continually strive to improve our offerings. We will take your comments into consideration as we review our rates and amenities.Best regards,Mesa K.General Manager

住宿方回覆: Dear Yao3527,Thank you for taking the time to share your feedback about your recent stay at Icon Park Hotel. We appreciate you bringing these issues to our attention.We're glad to hear that you found our facilities to be complete and that you enjoyed our service. However, we apologize for the inconvenience caused by the noisy refrigerator, the delay in room cleaning, and the cleanliness issues you encountered.Your feedback about the room cleaning will be shared with our housekeeping team to ensure that our guests receive the timely and thorough service they deserve. We will also investigate the cleanliness issues in your room and take immediate steps to address them.We value your feedback and hope that you will give us another opportunity to provide you with a more satisfying stay in the future.Best regards,Mesa K.General Manager

住宿方回覆: 親愛的wafer90，對於您在入住期間所經歷的令人難以置信的失望體驗，我們深表歉意。我們為提供乾淨舒適的住宿而感到自豪，很明顯，我們在您的訪問中遠遠沒有達到這一標準。我們已與客房服務團隊解決了這個問題，並採取了額外措施，以確保此類事件不再發生。您的經驗凸顯了我們需要改進的領域，我們致力於採取必要的措施來實現這一目標。

住宿方回覆: 尊敬的賓客，感謝您抽出寶貴時間分享您對我們住宿的回饋。我們很高興聽到您喜歡寬敞的房間以及靠近夜市和舊城區的便利位置。很高興您在附近找到了您喜歡的餐廳。

住宿方回覆: Dear Valued Guest,Thank you for your positive review! We're glad you appreciated the convenience of our location and the variety of dining options. It's great to hear that you enjoyed your stay.We apologize for the inconvenience of the limited hot water. We'll take your feedback into consideration to improve our guests' experience.We hope to welcome you back again soon!Best regards,Mesa K.General Manager

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience at Icon Park Hotel. We appreciate you rating us a 4 and for highlighting the convenient location.We understand that the sudden change in plans due to the flooding must have been disruptive, and we're glad that our hotel could provide you with a safe and comfortable stay. We apologize for noise disturbance from water system you have experienced.We're also pleased to hear that you found our location convenient for exploring both the old city and the airport. It's great to know that you enjoyed the water quality as well.We hope you'll consider staying with us again on your next visit to Chiang Mai.Best regards,Mesa K.General Manager

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review and for rating us 5 stars! We're thrilled to hear that you enjoyed your stay with us and found our location, rooms, and services to be top-notch.It's great to know that you appreciated the convenience of our location, just across from the Old City, and the availability of amenities like the laundry facilities. Our team strives to provide excellent service, and we're delighted that you found our staff to be friendly and helpful.We look forward to welcoming you back to Icon Park Hotel on your next visit to Chiang Mai.Best regards,Mesa K.General Manager

住宿方回覆: 親愛的客人，我們很高興您再次選擇入住我們酒店，很高興得知您喜歡我們靠近古城牆和夜市的便利位置。我們的團隊很高興聽到您喜歡他們的服務。下次光臨見！

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay. We're glad we could upgrade you to a larger room. Our team strives to ensure our guests have a comfortable and enjoyable experience, and it's great to know we met your expectations. We look forward to welcoming you back soon.Best regards,Mesa K.General Manager

住宿方回覆: 親愛的 LASS AIR， 感謝您花時間分享您的正面體驗。我們很高興聽到您發現我們的飯店位於寧曼路和舊城區之間，交通便利。我們的團隊努力確保客人享受寧靜輕鬆的住宿體驗，因此很高興得知您喜歡這裡安靜的氛圍和舒適的設施。我們希望很快能再見到您。

住宿方回覆: Dear hanyingya1985,Thank you for choosing our hotel. We're glad you enjoyed your stay and found our location ideal. We'll continue to work on providing a variety of breakfast options to cater to different tastes. Your satisfaction is our top priority.Best regards,Mesa K.General Manager

住宿方回覆: Dear Valued Guest,Thank you for your kind words and perfect rating! We're thrilled to hear that you enjoyed your stay at Icon Park Hotel. It means a lot to us that you appreciated our service, especially the early check-in. We're glad you found the room comfortable, spacious, and clean.We hope to welcome you back to Chiang Mai soon!Best regards,Mesa K.General Manager

住宿方回覆: Dear Valued Guest,Thank you so much for your wonderful review and 5-star rating! We're thrilled to hear that you enjoyed your stay with us.We're glad you found our location convenient, with KFC, Pizza Hut, 7-Eleven, and the night market just steps away. It's great that you were able to explore the Old City and Chiang Mai University with ease. We're also happy to hear that you appreciated the cleanliness of our rooms.We look forward to welcoming you back to [Hotel Name] on your next visit to Chiang Mai.Best regards,Mesa K.General Manager