清邁標誌公園飯店的評論

住宿方回覆: Dear xsnrpy,Wow! Reading your review has truly made our day. Thank you so much for your perfect 5-star rating and for sharing such a detailed and heartfelt account of your experience. We are absolutely thrilled to hear that every aspect of your stay, from the warm welcome in the lobby to the thoughtful details in your upgraded high-rise view room, exceeded your expectations. We are particularly pleased that you appreciated the smart control system, humidifier, capsule coffee machine, and the meticulous attention to detail in our guest room amenities, including the high-end toiletries, makeup remover cotton, and hair bands.Your comments about our twice-daily room cleaning service, the complimentary mini-bar, and the handwritten weather reminder card are truly appreciated. We strive to provide exceptional service and are delighted that you noticed and enjoyed these touches. We are also very happy that you enjoyed our sky restaurant, including the breakfast, afternoon tea, and the infinity pool experience with live piano music. We are proud of our concierge team and their ability to provide professional and efficient recommendations and booking services.We are delighted that you found our customized city hand-painted postcard souvenir to be a memorable parting gift. It is our greatest pleasure to know that you have added us to your 'must-stay list.' We are committed to providing quality services that exceed expectations for both business and leisure travelers.Thank you again for your wonderful review. We look forward to welcoming you back for another perfect experience soon!Best regards,Mesa K.General Manager

住宿方回覆: 尊敬的客人，感謝您花時間分享您最近入住 Icon Park Hotel 的回饋。對於您在入住期間遇到的問題，特別是床單清潔度和熱水供應不足，我們深表歉意。我們了解遇到這些問題是多麼令人沮喪，我們對所造成的不便深表歉意。我們非常重視所有客人的回饋，並致力於立即解決這些問題。我們還將審查我們的客房清潔程序，以確保所有客人都能享受到乾淨舒適的住宿。感謝您提請我們注意這些問題。您的回饋對我們非常有價值，因為我們致力於不斷改善我們的服務，並確保所有客人都能享受愉快愉快的住宿。

住宿方回覆: 尊敬的賓客， 感謝您抽出寶貴時間分享您最近在 Icon Park Hotel 的入住回饋。感謝您的誠實評價，因為它有助於我們找出需要改進的地方。我們認真對待您的意見，並將及時利用它們來解決這些問題。希望您能再給我們一次機會，讓我們在未來為您提供更好的體驗。

住宿方回覆: 親愛的 Chachakeai，非常感謝您花時間分享您最近入住我們的回饋。感謝您給我們 4.3 分（滿分 5 分），並強調了您體驗中的積極方面，例如我們便利的地理位置、寬敞的客房和優質的服務。我們很高興得知我們的工作人員以友好和樂於助人的服務讓您住得舒適。您的回饋對我們非常寶貴，我們不斷努力改進我們的產品。我們將在審查我們的價格和設施時考慮您的意見。

住宿方回覆: 尊敬的Yao3527，感謝您抽出時間分享您最近入住 Icon Park Hotel 的回饋。感謝您提請我們注意這些問題。 我們很高興聽到您發現我們的設施齊全並且您喜歡我們的服務。然而，對於冰箱噪音、房間清潔延遲以及您遇到的清潔問題所造成的不便，我們深表歉意。我們也會調查您房間的清潔問題，並立即採取措施解決。

住宿方回覆: Dear Nakoko,Thank you for taking the time to share your feedback on your recent stay at Icon Park Hotel. We appreciate you rating us 3.7 out of 5 and highlighting the spaciousness of the room. We understand that the bar downstairs may have caused some noise disturbance for you. We appreciate you mentioning this, as it helps us better understand our guests' experiences.We hope you will consider staying with us again in the future.Best regards,Mesa K.General Manager

住宿方回覆: 尊敬的賓客，感謝您抽出寶貴時間分享您對我們住宿的回饋。我們很高興聽到您喜歡寬敞的房間以及靠近夜市和舊城區的便利位置。很高興您在附近找到了您喜歡的餐廳。

住宿方回覆: Dear Valued Guest,Thank you for your positive review! We're glad you appreciated the convenience of our location and the variety of dining options. It's great to hear that you enjoyed your stay.We apologize for the inconvenience of the limited hot water. We'll take your feedback into consideration to improve our guests' experience.We hope to welcome you back again soon!Best regards,Mesa K.General Manager

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience at Icon Park Hotel. We appreciate you rating us a 4 and for highlighting the convenient location.We understand that the sudden change in plans due to the flooding must have been disruptive, and we're glad that our hotel could provide you with a safe and comfortable stay. We apologize for noise disturbance from water system you have experienced.We're also pleased to hear that you found our location convenient for exploring both the old city and the airport. It's great to know that you enjoyed the water quality as well.We hope you'll consider staying with us again on your next visit to Chiang Mai.Best regards,Mesa K.General Manager

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback and for rating us 4.7 out of 5 stars.We are delighted to hear that you found our hotel to be "new and modern," equivalent to the better all-season hotels in China. We strive to provide a high-quality experience for all our guests, and we are pleased that you appreciated the cleanliness and the excellent service.We understand your comment regarding the value for money. We will take your feedback into consideration as we continue to evaluate our pricing and offerings.We hope to have the opportunity to welcome you back to Icon Park Hotel in the future.Best regards,Mesa K.General Manager

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review and for rating us 5 stars! We're thrilled to hear that you enjoyed your stay with us and found our location, rooms, and services to be top-notch.It's great to know that you appreciated the convenience of our location, just across from the Old City, and the availability of amenities like the laundry facilities. Our team strives to provide excellent service, and we're delighted that you found our staff to be friendly and helpful.We look forward to welcoming you back to Icon Park Hotel on your next visit to Chiang Mai.Best regards,Mesa K.General Manager