訪訪客用戶We enjoyed the ITC amenities, service and food. Special mention to Monica who brought us for the Chola walk within ITC and impressed us about Chola history significance and the effect and impact it had on the structure and foundation of the ITC Hotel, Chennai.
訪訪客用戶It's not worth it for high rates. I have never given negative feedback, but the staff service has to improve. No smile, no bother attitude, everyone behave as if they are going to resign soon attitude. They dont appreciate their guest. Not only for us, when we checked in, another guest was also showing his dismay. Not of Taj standard. Only when things go wrong, you would be able to evaluate the services. Overall, I would only recommend if prices are low.
訪訪客用戶Well i got this hotel thru mm t and tje hotel is good. My suggestions are below 1. Rooms are little small
2. They would have given one almira in room hence it is very difficult to manage clothes if some is coming for long duration. 4. Staff is good
5. Food is amazing
訪訪客用戶Wonderful to be upgraded. After checking into the allotted room, please try surprised to be upgraded to a newly renovated room. Good modern fittings.