CCHW0101Just stayed overnight in this hotel. The location is very close to the airport so perfect for travellers who need to take flights. Hotel room is a bit small but overall quite clean. Breakfast is not included in my room. Breakfast quality is decent.
HHighland NomnomWe felt super welcomed and well taken care of from the moment we alighted our transport from the airport. The staff were all pleasant and warm, making the stay really comfortable and cosy.
Room was comfortably sized and clean, toilet was also clean. There were many channels to watch on the TV. Breakfast was great, we especially loved the live stations where we can order dosa and scrambled eggs. Loved the chai.
Our room was also facing the river and we could raptor watch quite close from our window! Super exciting watching Black Kites swooping around.
The only down side is that soundproofing wasn’t the best and amenities look a little aged, but we aren’t too bothered and still enjoyed our stay. Thank you Radisson front desk and housekeeping staff!
VVictorYetiDisappointing Experience with the In-House Nightclub
Overall, my stay at this hotel was good, but my experience with their in-house nightclub left a lot to be desired. When I tried to enter, I was abruptly informed that it was ”couples only”—a policy that was not mentioned anywhere on their website when I booked. If the nightclub is advertised as part of the hotel’s amenities, it should be clearly stated that solo male travelers are not welcome.
To make matters worse, the staff at the entrance were extremely rude. They asked me to move aside so a couple—who weren’t even hotel guests—could enter, while simultaneously demanding an absurd 10,000 INR entry fee from me. I’ve been to some of the top clubs around the world and have never paid even half that amount for entry.
When I raised my concerns with the front desk, the response was dismissive. One of the staff members simply said, ”Stags are not allowed.” I found the term both unprofessional and unnecessary. This lack of hospitality and fairness was disappointing enough that I’ve advised my friends—who had upcoming reservations—to cancel their stay.
If you're looking for a more premium and welcoming experience, I’d strongly recommend Leela Palace instead.
訪訪客用戶The booking was done for Kings Bed and Breakfast for two. I was given a Queens Bed room and denied breakfast until I showed the booking confirmation from Trip. The room was an interconnected one that there was no study table and even a whisper could be heard. Someone was snoring away to glory on 17th night that we couldnt sleep properly, which prompted me for a change of room. They gave me 314 room no. which again was a queens bed. upon enquiry the hotel staff Benison told me that all their rooms are only Queens bed. I feel that Trip.com cheated me with false information. I plan to file a complaint with the consumer court seeking remedy. This is not done.
RRaj23The hotel staffs are exceptionally helpful and courteous, from bell service and the front desk to room service and restaurant staff, all dedicated to meeting your expectations. Despite the slightly aged hotel rooms, the excellent customer service compensates for it. A warm and pleasant experience.
訪訪客用戶Wonderful to be upgraded. After checking into the allotted room, please try surprised to be upgraded to a newly renovated room. Good modern fittings.