中央飯店(Central Hotel Cheltenham by Roomsbooked)

Extremely noisy at all times with other guests continuously breaking hotel rules with extreme noise including music, shouting, swearing, running around despite me ringing reception numerous times up to 3am. It was however clean and central to town

Overnight stay in Cheltenham to attend local Film Festival. Hotel centrally located with attentive staff. Stayed in Room 10 (suitable for one guest). Generously stocked tea and coffee. Kettle in great condition. Furniture overall had seen a lot of use. Bed comfortable. Small TV but serviceable. Did not use Wi-Fi. In relation to cost, it was good. Would stay again.

My stay was with 2 sisters, we were given 3 single beds as requested. The room was spotless and perfect for our needs. If you desired there is a TV too. The hotel is a listed building and obviously old but fascinating . Parking available at the rear. Central to the city .

They gave me the room by the front door, noisy ( around midnight, and one night arguing at outside my door because the reception is opposite my room) and I couldn’t sleep well. But staff nice.

Booked for four nights and left after two! Rooms are nothing like the pictures. Serious neglect. Water heater broke on day two so was not able to shower and that was when we decided to just leave despite paying for two more nights. Bed was falling apart and like sleeping on the floor. Parking was down a narrow alley and limited to 7 vehicles.

They're trying; front desk staff were all very pleasant and helpful. Room was good size, nicely stocked with mini-frig and microwave. No lift but not a problem for us. Carpet needs updating.

The parking is limited and difficult to locate and manoeuvre. Rooms are in a very poor state, such as: Mattresses are old and uncomfortable, wallpaper hanging off the walls, ceilings stained with damp/old leaks, poor water pressure, dingy room in general and throughout the building. They charge you a holding fee of £100 even when you have paid for the room upfront, why? Very disappointed in general, wouldn't recommend!

Triple room very basic. Beds & pillows not the most comfortable. Ok for one night attending Cheltenham races but not longer.

Too hot with the windows closed too noisy with the windows open. VERY tired building decor and facilities. Although I think it was reasonably clean, it didn’t feel like it because it was so run down.