搜尋斯特拉斯堡平價飯店

「AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.」

「我提前到達但馬上就辦理了入住手續。距離車站步行約 15 分鐘，距離城鎮和旅遊景點步行約 10 分鐘。 房間設施包括微波爐和水壺等廚房必需品，但不知為何沒有吹風機。 此外，一個人洗完澡後，熱水會暫時停止流出，因此第二個人無法立即進入。」

「距離斯特拉斯堡火車站步行4分鐘。 它靠近車站，但地處安靜區域。 附近有很多餐廳。 如果您計劃前往科爾馬或巴黎等地旅行，這裡是理想的下榻之所。 雖然飯店年代較久遠，但乾淨整潔，維護良好，員工熱情友善。 步行10分鐘即可到達斯特拉斯堡市中心， 交通便利。」

「挺好的，服務也好，位置也不錯，衞生乾淨，不愧是聖誕之都，大堂很有氣氛！一早到了酒店我申請當天吃早餐，第二天睡個懶覺就不起來，問能不能幫忙換一下，前台和餐廳都特別熱情給我換好了！房間能看見斯特拉斯堡大教堂塔尖！」

「位置很好,位於老城區和歐洲議會之間,步行即可到達。夏季該地區食物不多,因爲許多地方因假期關閉或早/晚關閉。然而,酒店本身很乾淨,安靜,設施標準。該地區也很安全。」

「我住了三晚。飯店位置非常便利，就在火車站對面。即使深夜抵達也沒關係。飯店裡那部古老的電梯還在使用，一定要體驗一下！前台工作人員都非常友好，我的住宿體驗很愉快。下次來斯特拉斯堡我一定還會選擇這家旅館。 飯店入口晚上11點後關閉，所以如果您要待到很晚，請務必提前了解如何開門。」

「位置很方便位，於舊城區，距離小法蘭西 2 分鐘路程。 服務也不錯，設施齊全， 乾淨衞生，房間隔音很好，不用擔心街道噪音。酒店感覺很新。床很舒服，入住/退房過程都很順利。早餐很充足很舒適。總體而言，這是一次舒適的住宿，距離火車站僅 8 分鐘步行路程。值得推薦」

「房間很好用，洲際集團旗下四星酒店，USB接口等都特別人性化，燈有特別設計，早餐服務也好，離大教堂和小法蘭西都1-1.2公里之內，地理位置很好，開始以為離火車站遠，750米走走10分鐘。唯一的缺點就是陽枱面向鐵路，我睡眠質量很好，輕微火車聲不影響，晚上火車少，早晨火車多」

「Exceptional location (right in the heart of city center yet quite), great staff, nice room with small kitchenette, convenient on-site parking (18€ a day).」

「酒店距離火車站大概步行10分鐘左右，4,500米的樣子，距離老城步行也是3,400米，步行很近，周圍有很多超市和吃飯的選擇，非常幫忙，對得起這個價格。」